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Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx abc@xyz.com
Career Objective
Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization
Profile
Ø Offer approximately 11+ years progressive restaurant experience in a wide array of environments with a comprehensive management background
Ø Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination
Ø Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency
Ø Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients
Professional Experience
VIORP
Restaurants INC, Clive, Iowa 2007
- 2008
Manager
DECAN LLC D.B.A. IHOP, Des Moines, Iowa 2005
- 2007
General Manager
Mercy Medical Center, Des Moines, Iowa 2004
- 2005
Cafe Attendant
Restaurant Strategies Group D.B.A. Wendy's, Des Moines, Iowa 2003
- 2004
Assistant Manager
Perkins Family Restaurant, Des Moines, Iowa 2002
- 2003
Assistant Manager
Texas Children's Hospital, Houston, Texas 2001
- 2002
Food Court Supervisor
Luther's Bar B Que, Houston, Texas 1997
- 2001
Restaurant Manager
Career duties
Maintained all aspects of business operations including budgeting, cost control, & accounting functions.
Executed ordering and purchasing duties for all wine, beer, liquor and non-alcoholic beverages.
Hired, trained, and supervised staff in accordance with company policies, procedures, health and safety regulations.
Effectively improved management techniques and inventory control in order to drive profits.
Trained and coached new employees on how to increase sales, expand client base, handle customer feedback, and gain efficiencies in daily operations.
Analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.
Handled additional activities, including inventory, replenishment and vendor negotiations.
Effectively planned, coordinated and facilitated functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.
Spearheaded diverse management functions ranging from workflow planning, hiring and training, policies/procedures development, and technology-driven solutions implementation.
Education & Training
Houston Community College, Selected computer courses
Bradford School of Business, Selected Professional training
Volunteer Work
Head Start, Des Moines, Iowa
President of Delegate Committee 2004 - Present
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