rebecca long

 xxx-xxx-xxxx (ph.) 281-542-1237 (fax)
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

executive profile

results-driven sales professional eager to contribute knowledge base in business development, performance enhancements, market analysis & penetration, and above all, customer service expertise toward actively collaborating with a dynamic organization in maximizing client retention and loyalty.   

key qualifications

  sales & marketing

  administrative support

  staff development

  management expertise

  data management

  strategic partnerships

• business development

  client relations / retention

  efficiency best practices

functional

competencies

-utilize knowledge of markets to effectively introduce products and services.

-actively participate on sales calls and operational task forces to ensure efficacy in both areas.

-work to standardize cross-departmental protocols in order to increase knowledge sharing.

-strategically diversify revenue streams and grows sales by expanding primary service lines into new markets.

-embrace corporate culture and actively promotes and leads company initiatives.

-skilled at managing  projects and multiple product lines as well as leading teams in cross-functional, concerted efforts to increase company-wide revenues. 

-design and execute business development opportunities through relevant market research as well as organizational collaborations.

-offer support and subject matter expertise to senior leadership through extensive knowledge of customer service and retention protocols.

-possess in-depth knowledge of multiple software applications including ms office suite, records management software, ms access, act 4.0, windows vista, pams, and visual.

professional career

path

education

j.a.m. distributing, inc.                                                                                                 2006-present

position: customer service supervisor

  primary responsibilities include market analyses, customer service and direct interaction, designing and implementing loyalty and retention programs, the development and utilization of networks, as well as problem identification and resolution techniques. 

the hurt company                                                                                                                2002-2004

position: sales assistant / customer service specialist

  primary responsibilities included marketing, advertising, and selling various product lines, upgrading and managing orders as needed, various administrative duties such as billing and accounts payable functions, as well as developing comprehensive start to close relationships with clients to ensure loyalty over the long-term.

triple-s steel company                                                                                                        1999-2000

position: sales assistant / customer service specialist

  primary responsibilities included international documents analysis and maintenance, inventory management, data entry and assimilation practices, purchasing, as well as regular and consistent collaboration with various departmental resources as needed to ensure comprehensive customer satisfaction.   

- associates degree c general studies (pending), san jacinto community college