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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
General Management ~ Customer Service ~ Team Building/Leadership
yyyyyy x. yyyyyy
Profile of Qualifications
Ø Offering over a decade of progressive experience in client-focused, service-oriented industry, with solid experience in steering broad areas of business operations, from human resources, sales, promotions, and customer servicing to purchasing, inventory control, contract negotiations, and records management
Ø Excel in recruiting, hiring, training, and leading top-performing teams; effectively schedule staff to maximize use of resources, control labor costs and meet customer demand
Ø Dynamic communication, relationship building and problem solving skills; consistently represent employer in a positive, professional manner in interfacing with customers/public
Ø Strong planning, prioritization and organization skills crucial to optimizing productivity and efficiency; effectively define and implement strategies to boost bottom-line profitability
yyyyyy x. yyyyyy
Professional Experience
Bar Manager/Asst. Restaurant Manager, In-the-Raw Sushi Bar-Oklahoma City 2008-2009
Hired to co-facilitate launch of new establishment, with accountability for spearheading staffing, from recruiting and hiring through training in all aspects of food/beverage operations
Expertly determined optimal liquor/beer offerings and built par sheets for all inventory
Strategically developed and facilitated drink specials; resourcefully integrated diverse ingredients with sake to create and offer new drinks supporting sushi bar theme
Expanded revenue streams by booking and coordinating private parties, with full accountability for developing menus
Exhibited commitment to collaborative teamwork and supporting employer needs by concurrently filling in as Bartender to accommodate high-volume business
Bartender, Nonna's Italian Restaurant-Oklahoma City 2008
Successfully created signature martini subsequently included on permanent drink menu
Ensured delivery of superior patron servicing in bartending and waiting tables
Club Manager, Endzone Sports Bar-Oklahoma City 2003-2008
Promoted within 6 months of joining team as Bartender to drive full-scope club operations
Managed hiring, training, scheduling, and oversight of bartenders, cocktail waitresses, door staff, security, and DJs
Booked live music and negotiated competitive contracts to generate business growth; additionally ran month-long specials to further boost bottom-line revenue performance
yyyyyy x. yyyyyy
Education
Undergrad Studies, Oklahoma City Community College; 2007-2008
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