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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
objective
productive, quality-oriented administrative professional eager to contribute exceptional business support, office management, project administration and interpersonal relation skills toward optimizing operations of a progressive organization.
career profile
ø extensive certifications in products and customer service.
ø current assignment with global leader in telecommunications.
ø over three years of administration, customer relations and communications experience.
ø expertise in wide ranging administrative functions.
ø knowledgeable in office operations.
ø outstanding communications and presentation skills.
ø proficient in advanced software applications.
ø experienced exacting customer service standards.
ø skilled in policy/procedures and process improvement.
ø comprehensive grasp of business management.
ø strong capacity in internal control design and implementation on a large-scale basis.
ø focus on productivity enhancement and meaningful cost control.
ø record of progression to assignments of increasing authority and responsibility.
ø well-organized multi-tasker with strong detail orientation.
ø self-directed, self-motivated individual.
ø brings flexibility to any situation.
professional experience
at&t, boca raton, fl 2008 c present
sales consultant
recruited to perform wide-ranging business development functions.
make multiple sales presentations on a daily basis.
evaluate potential client needs.
develop customized solutions.
meet/exceed revenue objectives.
highly productive in extremely competitive industry sector.
certified in over 65 corporate products and services.
recipient of at&t best customer service certification.
westin hotels, ft. lauderdale, fl 2006 c 2008
pbx
retained to oversee four separate departments.
directed housekeeping, food and beverage, front desk and banquet operations.
facilitated service delivery for clientele of a 320-room unit.
education
tallahassee community college, tallahassee, fl
starwood hotel management certification, 2007
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