career objective                              

results-driven business development specialist eager to contribute sharp business acumen and superior project management skills toward actively supporting the employer in optimizing financial and operational performance

profile                                                

ø  offer more than 13 years of progressive experience in business development, new product sales, strategic planning, full life cycle project management, and staff training and development

ø  assess and respond to individual needs of existing and prospective clients, develop and implement customized business solutions in line with budget and schedule boundaries, evaluate and manage risk, and provide account oversight and servicing

ø  monitor trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  build, train, and lead top-performing support teams; plan and coordinate workflow and human resources for optimal coverage while containing labor costs

ø  accurately analyze business operations to design process improvements and methodologies that result in significantly increased performance; establish resource planning programs, cost controls, and automated systems

ø  direct systems conversions, quality assurance, vendor relations, service level management, and change management initiatives

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

professional experience                

bloomberg, new york, ny                                                                                                         1996 c present

bloomberg trade order management systems sales department (2005 c present)

foreign banks management

• perform a broad range of business development functions to continually expand banking investor base and maintain the company s leading position in the industry; personally generated more than $5m in new business to date
• identify and address client-specific needs to develop customized solutions and high-level implementation projects that include the integration of projected sales, new business, and risk infrastructure, metrics, past sales data, data integrity, and projected sales performance
• work closely with domestic and international clients, provide appropriate product recommendations to maximize revenues, and manage vendor relations; perform risk assessments and offer strategies to mitigate and eliminate shortfalls and performance gaps
• negotiate and develop service level agreements and lead cross-functional teams in implementing best practice processes, workflows, and new business and sales consolidation efforts
• ensure projects are executed in line with strict enterprise-wide standards; additionally oversee use of approved branding and user interface standards for proposals, forecasting initiatives, and other reporting mechanisms
• as a subject matter expert, apply depth of knowledge in sales and service policies and procedures towards educating all levels of personnel in emerging trends and new technologies
• conduct regular meetings with product lines and sales staff to review sales data for integrity prior to monthly and quarterly reporting; compile, analyze, and distribute information on internal business performance metrics

 

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cinzia stair                                                                                                                                page 2

 

bloomberg global net roadshows (1996 c 2005)

foreign domestic banks new business & product development sales management

• successfully led business development and customer retention initiatives; generated more than $1.25m in sustainable new business
• provided knowledgeable recommendations regarding new business development sales and budgeting, infrastructure requirements, and client enterprise architecture
• developed and standardized requirements processes in line with client goals and business needs, prepared accurate schedule and budget estimates, determined program scope, conducted customer assessments and analyses, and implemented various techniques in support of client requirements
• automated requirements reporting processes, managed the design and integration of policy and procedure development, re-engineered and streamlined business processes, oversaw systems conversions and data warehousing, worked with vendors on improvement strategies, and collaborated on change management efforts
• coordinated and facilitated training for working group and steering committee members, as well as general staff, on complex forecasting and business development opportunities
• delivered highly informative briefings to executive management, presented strategy documents and ad-hoc reporting, and disseminated information to team members

 

~ affiliations ~

member, women's bond club
member, executive women's golf association

education                                           

bennett college, greensboro, nc

bachelor of arts in journalism, cum laude

 

~ professional development ~

investor relations training ~ product and service line training ~ customer relations and product analysis training ~ sales and customer retention training