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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000




                                               Career Objective                                             

Versatile, motivated Administrative Professional eager to contribute dynamic organization, client servicing and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance as a key staff member



Ø  Offer approximately 10 years progressive work experience, including extensive experience in medical office administration, with comprehensive customer service and AP/AR background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Strong experience in handling insurance claim forms and Medical Assistant training.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.


                                               Key Achievements                                             

Ø  Top of Class, Honors - Kee Business College

Ø  President s List

Ø  Perfect Attendance Award


                                        Professional Experience                                      

Maryview Medical Center - Portsmouth , VA                                                                    2005

Receptionist/Extern - Dr. Roman, Oncologist/Radiation Therapy

  Contributed dynamic organization and multitasking skills in collecting co-payments, filing insurance claim forms and patient record filing.

  Successfully promoted superior service and exceptional patient satisfaction by promptly resolving issues and preventing escalation.

  Proactively established key relationships and liaised with medical professionals, staff and patients.


Map Communications - Chesapeake, VA                                                                        2000-2004


  Proficiently handled multi-line phone system and relay messages to various businesses.

  Demonstrated exceptional project management and organization skills in achieving operational goals and timelines.

  Effectively planned, coordinated and facilitated administrative functions to optimize productivity and efficiency, with strong focus on the delivery of superior services.


Revco Drug                                                                                                                  1994-1999

Sales Associate

  Maintained full accountability for inventory control, answering telephones and cashiering.

  Applied quick learning and detail-oriented abilities in supporting the pharmacy as a Pharmacy Technician.


Additional employment history and information available upon request.



Graduate - Kee Business College - Chesapeake, VA; 2004-2005; Received Top of Class Honors.

Successfully completed rigorous curriculum, including:

Insurance Claim Forms Completion and Medical Assistant Training.


                                                Technical Skills                                              

Microsoft Office; Typing: 45 wpm; MediaSoft Insurance Claim Software

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000















Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive administrative processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I offer a broad background in medical office administration, customer service and AP/AR experience. 


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000














Contact Name

Company Name


City/State/Zip Code




Dear _______________________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.


Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.






Yyyyyy x. yyyyyy




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