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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
extremely productive executive assistant with unique marketing and training background
eager to contribute extensive talents toward supporting a dynamic employer in optimizing organizational performance and productivity.
qualifications profile
solid experience in driving office operations with particular strengths in executive support, identifying and implementing process improvements, coordinating staff training programs, and supporting corporate marketing initiatives.
outstanding skills in calendar management, expense tracking, orchestrating meeting and travel logistics, and workload planning; seamlessly coordinated workloads for almost a dozen engineering project managers at electric power research institute.
reputation for integrity and commitment to confidentiality; formerly held secret security clearance while with tracor aerospace and processed an extensive volume of classified documents.
adept at designing informative and compelling powerpoint presentations as well as using common office software; proficiently design and manage spreadsheets, forms, graphs, and databases to meticulously track vital business information.
considerable financial management skills including accounting, payroll, and budget administration.
professional experience
state farm insurance agency, san francisco, california, 2001 to present
licensed property/casualty insurance agent
- merge exceptional customer service, administrative, and financial expertise to quote, underwrite, sell and service personal and commercial lines of insurance to new and existing clients.
- scrutinize and expeditiously process claims and settlements.
pacific telesis, pleasanton, california, 1996 to 1998
training coordinator
- spearheaded corporate training (staff development) program administration encompassing enrollment and registration, class scheduling, reserving rooms and allocating audio-visual equipment.
- maintained up-to-date training database and generated comprehensive statistical reports with on track for training software.
nortel communications systems (formerly pactel), san ramon, california, 1990 to 1996
senior executive assistant (1993 to 1996)
- earned promotion to senior role based on proven dedication, loyalty, efficiency, and multi-tasking expertise.
- supported customer quality department by managing critical documentation, conducting research, devising flowcharts, managing milestones and driving cooperative efforts among key customers, company executives, and vendors/suppliers.
continued ►
yyyyyy x. yyyyyy ---- page 2 of 2
professional experience (nortel) continued
oversaw full spectrum of executive administrative support for business unit, including diligently tracking $500k+ budget.
demonstrated excellent organizational skills in dual role as temporary training coordinator for nortel technical training center; scheduled classes, registered participants, performing billing, and responded to customer inquiries.
executive assistant (1990 to 1993)
provided high-level administrative support for vp of marketing and vp of operations, exhibiting exemplary talents in calendar management, project coordination, schedule management, and coordinating industry trade shows and sales conferences.
planned, created, and delivered numerous powerpoint presentations.
prior background includes:
marketing coordinator
tracor aerospace, san ramon, california
senior secretary
electric power research institute, palo alto, california
office manager
state farm insurance agency, los altos, california
education & licensure
a.a. degree, business, de anza college, cupertino, california
property & casualty insurance license
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