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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

objective

productive team player eager to contribute dynamic coordination, operations, customer service, administration, leadership and communications skills in a hospitality management role actively supporting a progressive company in maximizing operational performance.

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career profile

ø  over six years of solid experience in all facets of hospitality management including catering sales and banquets.

ø  a.s., business management.

ø  career built with leading-edge venues catering to celebrities and senior executives.

ø  demonstrate competence in customer support and service.

ø  expertise in enhancing facility s image and market share.

ø  adept in team recruitment, leadership, supervision and unit communications.

ø  consistently meet and exceed revenue/occupancy objectives.

ø  initiate and execute promotional programs.

ø  skilled in all facets of complex event planning.

ø  oversee menu design, material cost, inventory, financial control and p&l.

ø  drive business development and sales.

ø  direct financial control, budgeting, planning and issue resolution.

ø  knowledgeable in administrative procedures and policy implementation.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced environments.

ø  well-organized multi-tasker with exceptional interpersonal skills.

 

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hospitality experience

fox hollow catering, woodbury, ny                                                                                            most recent

banquet sales manager

       directed all aspects of booking, planning and coordinating events and functions.

       developed, marketed and sold new services and amenities.

       coordinated sales cycle from client assessment through contract negotiations.

       trained, mentored and professionally developed employees including performance reviews.

       managed booking, planning and coordinating multiple events.

       oversaw banquet staff and supervise functions.

       authored menu design, serving options, arrangements, seating and music / entertainment.

       conducted in-depth costing, fixed cost profit percentages, inventory controls and labor cost p&l.

       tracked and monitored sales activity, payroll, bookkeeping and forecasting.

       ensured delivery of exceptional sales/customer service and guest relations.

       drove effective sales cycle from client assessment through proposal presentation and contract negotiations.

       achieved levels of productivity and compliance with industry standards.

       enjoyed exceptionally high rate of return customers.

 

the greens at half hollow, melville, ny                                                                                          2003 - 2006

social director/assistant general manager

       performed p&l forecasting, budgeting, bookkeeping and staff payroll auditing.

       oversaw menus, general guest service and club social operations.

       ensured compliance with high corporate service standards and government regulations.

       mentored and professionally developed subordinate employees.

 

field hotel associates                                                                                                                  1993 c 2003

assistant property manager c hampton inn at jfk airport (2001 c 2003)

       promoted to co-develop/construct property as key member of senior management team.

       oversaw all facets of operations covering building construction/supervision, licensing and design.

       managed staff and interior installations.

       facilitated and directed architectural and interior design meetings.

 

yyyyyy x. yyyyyy

page two

 

 

director of social catering c crowne plaza hotel at laguardia hotel (1999 c 2001

       advanced to build new business through marketing campaigns, telemarketing, direct mail and bridal showcases.

       planned and executed budgets.

       spearheaded banquet set ups.

       expanded banquet sales $175,000 annually and social banquet sales 15%.


director of catering c holiday inn jfk (1993 c 1999)

       retained to manage daily operations of banquet department.

       increased revenues.

       trained/developed banquet staff of 35.

       increased sales 7% annually for five consecutive years. expanded room rental for $250 c $400 to $800 - $1500.

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education

parson school of design

associate degree, business management, year of graduation

 

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other experience

currently employed as leasing consultant for archstone meadowbrook crossing renting upscale apartments, managing property administration and addressing tenant issues.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

---

           

cover letter text

 

date

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a hospitality management capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include an a.s., business management, and over six years of relevant experience. to complement this background, i possess demonstrated expertise in event planning, catering, menu design, financial control, leadership, sales, planning and professional leadership, as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

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