yyyyyy x. yyyyyy xxx-xxx-xxxx
0000 xxxxxx xxxx , xxxx , xxxxx 00000
yyyyyy x. yyyyyy
solutions-focused, results-driven business & it professional eager to contribute technical expertise as well as sharp business development, strategic planning and management skills toward actively supporting company operations.
ø offer approximately 15 years progressive experience in business and information technology industry, with comprehensive sales and marketing background.
ø effectively develop and implement targeted action plans to maximize productivity, efficiency and profitability.
ø proactive leader who successfully trains/develops, mentors and leads top-performing teams and creates a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff, clients and external contractors.
ø drive business growth through aggressive business initiatives that result in increased revenues.
ø establish critical contacts to increase client base, ensuring retention levels and client loyalty.
ø extensive experience in planning, directing and implementing critical projects focused on innovative information technology and end-user solutions.
ø established personal business with great success, large clientele base and forward-thinking yyyyyy x. yyyyyys.
ø innovatively designed, developed and implemented targeted sales and marketing plans, directly leading to a successful recurring revenue model for website design sales.
ø restructured a mismanaged sales and marketing department, directly leading to a 200% increase in sales over the following year.
ø boosted sales by 200% within the first year at xonitek.
ø relied upon to lend expertise in managing a $55m active pipeline, including internal as well as external dealer channel partner activity.
ø completed a successful network conversion from novell netware to windows nt including converting groupwise email to microsoft exchange.
in home services.us inc., pompano beach, fl 2006-present
ceo / qualifier
contribute dynamic leadership skills in creating and developing a new construction company.
apply sharp business acumen and advanced communication abilities in partnering with the home depot as the only storm protection contractor for the south east market.
directly oversee every aspect of daily business operations including accounting, building a customer base and establishing key relationships.
successfully promote superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
academy roofing & sheet metal co., ft. lauderdale, fl 2005-2006
director of information technology
effectively planned, coordinated and facilitated the restructuring of the accounting management system, instrumental to optimizing productivity, efficiency and accuracy.
conducted comprehensive review and analysis of daily operations in order to identify targeted strategies to improve performance; implemented a company-wide policy and procedure manual including workflows and sop s for it, accounting, project management, production, and operations.
steered the structuring, development and execution of results-driven information system processes including an electronic document management system with full digital storage and scanning capabilities, substantially improving performance.
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keith dougherty, mcse page 2 of 2
konyaco, llc, canastota, ny 2001-2002
business / computer development
formed a successful business / computer consulting company with full accountability for managing diverse activities including implementing a continuous sales and marketing campaign and establishing a recurring revenue model with a solid customer base.
strategically defined, developed and executed corporate-wide networking and website standards instrumental to boosting productivity, efficiency and quality of daily operations.
created and launched a targeted marketing plan to generate sales, effectively utilizing existing business relationships and implementing customer incentives for word-of-mouth sales.
xonitek systems corporation, binghamton, ny 1998-2001
director of sales and marketing
directly managed, motivated and mentored a staff of inside sales, outside sales, telemarketing, and dealer channel, playing an instrumental role in the development of top performing team members.
effectively planned, coordinated and facilitated sales activities for 5 international offices located in canada, south africa, australia, united kingdom, and poland, demonstrating exceptional prioritizing and multitasking abilities in achieving operational goals and timelines.
developed a distribution channel for computer associates / interbiz to diversify revenue streams, leading to increased sales and market share.
diemolding corporation, canastota, ny 1993-1998
spearheaded the design of a 150-user network with 3 remote sites.
identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.
exhibited detail orientation and problem solving skills in overseeing the entire user base and conducting preventative maintenance on company computers and servers.
proficiently designed, implemented, and maintained 2 division websites - automotive and healthcare divisions.
lantana police department, lantana, fl 2006-present
police officer c reserve
broward county sheriff s office, ft. lauderdale, fl 2002-2005
deputy sheriff c road patrol
education & certifications
bachelor of science in criminal justice - kaplan university
associate of applied science in business administration - suny morrisville
microsoft certified systems engineer (mcse)
general contractor - state of florida
roofing contractor - state of florida
certified in incident command system (ics) is-100
certified in national incident management system (nims) - is-700
certified in national response plan (nrp) - is-800
baan, dreamweaver, ecommerce, flash, html, macola, ms dos, ms excel, ms exchange, ms frontpage, ms powerpoint, ms sql, ms word, networking, novell, pc hardware, project management, server hardware, tcp / ip, token ring, unix, website design, windows 2000, windows 3.1 / 95 , windows 98, windows xp, windows vista
hiring agent name
i am currently exploring new opportunities, and am interested in joining your team. to acquaint you with my qualifications, i m submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated, i offer approximately 15 years of experience in designing, developing and implementing innovative, technology-driven business solutions for diverse employers and their key clientele. from leading high performance teams and facilitating superior employee development to executing proactive revenue-generating processes/procedures, i have continually excelled in maximizing performance as a dynamic leader. i excel in driving projects from concept and development through timely, cost-effective delivery, building and leading productive teams, defining and resolving inefficiencies, and optimizing overall operational performance. i also possess strong communication skills vital to determining and responding to customer needs and forging proactive client relationships. to complement my experience, i am a microsoft certified systems engineer (mcse).
among my accomplishments, i innovatively designed, developed and implemented targeted sales and marketing plans, directly leading to a successful recurring revenue model for website design sales. i also restructured a mismanaged sales and marketing department, directly leading to a 200% increase in sales over the following year. in addition, i boosted sales by 200% within the first year at xonitek.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
keith dougherty, mcse
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