yyyyyy x. yyyyyy

14955 saticoy street #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive sociology background toward actively supporting the employer in optimizing performance.

 

profile

 

• talented professional offering over 17 years of solid and progressive experience in sociological research, data analysis and customer service capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• dynamic communication, organization, problem solving, and relationship management skills.

 

professional experience

 

insurance service specialist aaa                                                                                            2010-present

• utilized dynamic communication skills in handling a variety of insurance related inquiries, from club membership to auto insurance and roadside assistance.
• consistently ensure delivery of quality customer service vital to sustaining and growing accounts; maintaining an 80% customer satisfaction rate.

 

outreach specialist reliable energy                                                                                             2009-2010

• sharp business acumen and experienced in managing broad scope of operations, from preparing client forms and updating client files to presenting weatherization programs and performing residential assessments.

coordinator bankers capital financial                                                                                          2008-2009

• actively contributed proactive development and presentation of sales campaigns and marketing promotions to expand utilization of bank s products and services.

 

placement counselor the boylston group                                                                                   2007-2008

• facilitated productive communication with vps, directors, and managers regarding new opportunities for network and system engineers.

 

enrollment counselor university of phoenix                                                                                2006-2007

• tasked with scheduling appointments with potential students, guiding the application process and processing financial paperwork.

sales associate cbeyond communications                                                                                     2005-2006

• successfully steered sales operations to generate high volume growth and revenue on behalf of company.

manager a la carrt espresso bars                                                                                              2003-2005

• drove the creation and implementation of innovative marketing techniques, effectively increasing sales by 100% in under five months.

 

professional education

 

bachelor of arts in sociology university of california                                                                         2002

general prerequisites el camino college                                                                                              2000

yyyyyy x. yyyyyy

14955 saticoy street #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in sociological research, data analysis and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, troubleshooting, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy