date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by the accompanying resume, i have 13 years of progressive business management experience in a consumer/commercial collections call center environment.  from leading high performance teams and facilitating superior employee development to streamlining operations and executing proactive collections processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. 

 

among my accomplishments, i boosted team collections $500k per month within the first year.  i was consistently awarded top supervisor with average monthly gross collections of $650k.  i also successfully managed a portfolio of approximately 45k accounts averaging $14m.  in addition, i effectively controlled operational costs by meeting or exceeding goal of 33% for expense to income ratio.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

robin pajak