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yyyyyy x. yyyyyy
10221 bell gardens drive #5 z santee, ca 92071 zxxx-xxx-xxxx z abc@xyz.com
dynamic, articulate and experienced operations management professional with broad based experience in program development, human resource management, staff leadership and community relations, eager to contribute advanced communication, fiscal management and business acumen toward optimizing the goals of a progressive employer.
core competencies
persuasive and effective communicator
natural leadership skills
office administration/budget management
program development/project management
staff leadership and teambuilding
community relations and marketing
performance management/staff evaluations
payroll/ap/ar and bookkeeping
professional history
1998 to 2010: partnerships with industries (pwi), san diego, ca - senior director
provided day to day leadership and oversight for this non-profit organization providing vocational assistance to adults with developmental disabilities.
led all program development and fostered partnerships with community resources to enhance services; ensured optimized client relations, spearheaded marketing and community relations strategies, and maintained responsibility for fiscal accountability and budget requirements.
developed, trained and mentored a high performance staff; managed ongoing employee development efforts to attain a high degree of proficiency, and maintained compliance with all state, federal and local requirements.
implemented a new safety program to decrease lost time; consistently evaluated internal and external processes to identify deficiencies and opportunities.
represented agency interests at interagency board and committee meetings, and created a strong presence in the community.
1995 to 2010: county of san diego, san diego, ca - in home support services
provided hands-on assistance for a client with physical disabilities; performed housework, maintained bill paying activities, and contributed toward assisting client with daily living activities while maintaining his dignity
1993 to 1998: wal-mart, san diego, ca - human resources manager
led day to day employee relations, recruiting and hiring strategies; performed all orientation and training for new staff members, provided oversight for payroll administration, and supported line management in achieving hr goals.
collaborated with hr management to deliver superior employee relations, policy and procedure development, and administration of benefits and compensation plans.
maintained hr filing systems, osha reporting, applicant tracking and contributed toward staffing and recruitment activities.
1980 to 1993: valley construction, san diego, ca - owner/operator
instrumental in managing marketing, business office and client relations initiatives to drive revenue and profitability goals for this home-building organization.
training and development
harassment free workplace training; as required by california law ab1825.
labor & employment law seminar; presented by luce, forward, hamilton & scripts llp.
american red cross cpr/first aid workplace instructor
hold certificates in cpr and first aid
mental health systems, certificate "putting pieces together"
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