yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

versatile business professional eager to contribute broad-scope management experience toward supporting a dynamic organization in maximizing bottom-line performance.

 

profile

 

• offer over 6 years of solid and progressive management experience, including expertise within business operations, employee development and vendor relation capacities.
• in depth expertise in client-focused industries focused on delivering world class customer service.
• excel in recruiting, building and leading top-performing, client-focused personnel teams.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• dynamic communication, organization, administration, and relationship management skills.

 

professional experience

aaa furniture outlet                                                                                                                2003-present
manager

• sharp business acumen and experience in managing broad scope of operations, from sales/marketing, customer service and hr to inventory control, merchandising and update online products.
• successfully steer sales operations to generate high volume growth and revenue on behalf of company.
• effectively hire, train and direct staff and actively collaborated in operational functions such as training staff, evaluating performance and providing guidance/mentoring.
• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
• facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.

 

professional education & affiliations

 

coursework in business herkimer county community college                                              present

 

coursework in paralegal schenectady county community college                                             date

 

real estate license learning network                                                                                        date

volunteer paws; damien center care for pets whose owners have h.i.v. or a.i.d.s.
volunteer riley s run donate to numerous rescues.