career profile

 

accomplished hospitality manager with more than 20 years experience directing operations for 5-star establishments. possess a solid work history with consistent promotions and leading all aspects of restaurant operations for regional territories. successful with menu creation, training staff for optimal kitchen and food safety, and developing promotional campaigns to generate long-term business.

professional experience

 

     spearheaded corporate objectives by advising and consulting with food & beverage directors and executive chefs.

     oversaw compliance of company standards as well as policies and procedures to maintain the highest levels of food safety and customer satisfaction.

     spearheaded financial, staff training, and human resources operations of a nationally recognized 5-star flagship restaurant while simultaneously serving as an assistant general manager.

     partnered with chefs to write innovative, creative, and cost effective menu selections in a highly competitive restaurant market.

     created and implemented company-wide safety initiatives for all kitchen personnel.

     directed staff by communicating company policies and procedures to the american skiing company hotels including operations, sales & marketing, purchasing, and food & beverage policies and programs.

     proactively resolved turbulent union campaigns by discussing labor relations issues between restaurant staff and union representatives.

     led operations for 24 meristar hotels as a regional director of food and beverage for the dc/va/md region.

     managed food and beverage operations of 2 hotels in the dc area.

     developed and led training sessions for department heads.

     purchased all ff&e required to open a new establishment.

     collaborated with the regional food & beverage director to forecast market trends, budget operations, and create promotional activities to increase revenue in all outlets.

work history

 

the galway tribes irish pub & restaurant, frankfort, il                                 01/2005-present

owner

 

white lodging services, inc. (100+ hotel portfolio), merrillville, in                     01/2003-01/2005

vice president, food & beverage

 

meristar (400+ hotel portfolio), washington, dc                                                                                          04/1998-01/2003

corporate director, food & beverage operations (01/2001-01/2003)

interstate hotels and resorts, inc.

 

assistant general manager (04/1998-01/2001)

the latham hotel & georgetown inn

 

general manager/regional director of food & beverage (04/1998-01/2001)

michel richard cintronelle

 

regional director of food & beverage (04/1998-04/1999)

the hilton crystal city hotel, arlington, va

hilton washington embassy row hotel, washington, dc

 

 

 

 

 

work history (continued)

 

phoenix park hotel, washington, dc                                                                       03/1997-04/1998

director of food & beverage

 

loews hotels corporation, new york, ny                                                           01/1994-02/1997

title, (05/1995-02/1997)

the regency hotel

 

regional assistant director of food & beverage (01/1994-05/1995)

the loews new york hotel

 

four seasons new york hotel, new york, ny                                                     10/1992-01/1994

restaurant and bar manager

room service manager

 

amsterdam s restaurant & bar, providence, ri                                                1990-1992

manager

 

the cumberland hotel, london, england                                                             1988-1990

assistant restaurant manager

assistant front office manager

education

 

johnson & wales university, providence, ri

associate of arts in restaurant institutional management

 

brookdale college, lincroft, nj

associate of arts in business administration

affiliations

 

     member 2001 international who s who of professionals

     2000 meristar exceeding expectations award, food & beverage

     member, national restaurant association

     marriott international f&b advisory board member

     hotel f&b forum (hotfab), advisory board member

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a restaurant management     capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include more than 20 years directing food & beverage operations for high profile establishments including:  meristar interstate hotels & resorts, the latham hotel, the hilton crystal city hotel, and the four seasons new york hotel. i have effectively applied my skills and knowledge toward my hospitality management career by obtaining an associate s degree in restaurant institutional management from johnson & wales university.

 

to complement this background, i offer a solid work history earning multiple promotions. during this experience, i have collaborated with chefs to create innovative menu options, trained management candidates, ensured compliance with corporate food and kitchen safety policies, and conceptualized promotional campaigns to generate long-term revenue streams in target markets.   

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

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