Dynamic, articulate and experienced Operations Executive with a track record of leading day to day operations management, marketing and staff development strategies to optimize business outcomes.  Extensive management, advertising, marketing, purchasing and logistics experience with the proven ability to lead multi-unit operations to success.  Eager to contribute operations management and international business experience toward supporting the operations goals of a world class organization.  Willing to travel extensively - nationally or internationally.

 

 

Develop and Maintain Business Relationships

Business Analysis & Process Improvement

Create and Execute Business Plans

Direct Franchise Operations in Best Practices

Manage, Coordinate and Review Sales Activities

Develop and Deliver Training Programs

Innovative Marketing and PR Campaigns

Define ROI and Value Add Strategies

Business Acumen and Technical Savvy

Strong and Effective Leader/Team Builder

 

 

1991 to 2010:  McDonalds Corporation, Fort Myers, Florida - Franchise Owner

   Owned and operated 2 highly successful McDonald s franchise locations, generating over $3.6MM in annual revenue.

   Directed cross-functional management team in daily operations; identified need for new employees - counter personnel and kitchen staff, recruited, interviewed, hired and performed orientation procedures for new employees.

   Oversaw all performance initiatives and operational activities, developed and mentored staff; understand staff dynamics, skilled at building team spirit, motivating staff to work together to achieve goals.

   Analyzed sales levels and profitability; organized marketing activities, such as promotional events and specials; made adjustments based on trends and sales reports.

   Grew annual revenue by over 300% through tactical marketing, promotional and advertising strategies; leveraged exceptional creativity and understanding of competitive landscape to capitalize on opportunities.

   Researched market demographics to customize promotional activities; maintained understanding of changing consumer behaviors and adjusted business plans as needed.

Previous Experience

McDonalds Corporation, Florida - Region Field Service, Operations Business Consultant

McDonalds Corporation, Sao Paulo, Brazil - Director of Operations, International Division

 

University of Mississippi Oxford,  Mississippi

Masters of Business Degree, Marketing |  Bachelors Degree, Mathematics

 

Volunteer Experience

Vice President of Mayor Alliance, Fort Myers, FL | Vice President, Deaf Services of SW Florida

Board of Directors, Job Services - Fort Myers, FL | President, Ronald McDonald House Charity (Florida)

Founding Member, Ronald McDonald Care  Mobile Services of Collier County, Naples, Florida. 

Member, Political Action Committee

 

(Date)

 

Mr. (Ms.)

(Company)

(Address 1)

(Address 2)

 

 

Dear Mr. _________________

 

It was a pleasure (speaking with you/meeting with you) on the (date for example, 19th of February or 3rd of July). I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered.

 

I am very interested in the (name of position) position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for just the sort of challenges and responsibilities we discussed.

 

Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.

 

 

Sincerely,       

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

<Date>

 

<Hiring Contact Name>

< Title>

<Company Name>

<Address>

<City, ST Zip>

 

Dear Mr./Ms. ____:

 

During my comprehensive career as an Operations Manager, I have gained considerable business development, marketing and leadership experience. I have improved operations through staff development and the implementation of new training programs and processes. This along with my expertise in strategic planning, marketing development and customer relations make me an ideal candidate for your organization.   

 

These are a few examples of my success:

 

      Owned and operated 2 successful McDonald s franchise locations.

      Previous International Operations Director - in-depth understanding of the international market.

      Board Member of several philanthropic and community service organizations.

 

In addition to the above accomplishments, I have a solid record of achieving or surpassing profit expectations.  My ability to cultivate relationships and develop business opportunities seems to meet the qualifications for the position of <position here>.

 

The accompanying resume can give you an overview of my potential for making a worthwhile contribution to <firm or company name>.  As a proven leader, I believe it would be mutually beneficial for us to meet.  Please contact me to arrange a meeting to discuss your organization s goals and how I can help you meet them. 

 

Thank you for your time and consideration.

 

Sincerely,