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Casino Table Games Dealer


Qualifications Profile


Well-versed in broad range of table games including, among others, blackjack, varied types of poker and craps ~ Numerous years of successful experience in working with the public; dynamic interpersonal relation, customer service and problem solving abilities ~ Solid leadership and communication skills, with prior background as Games Teacher and Bartending Instructor as well as Team Trainer and Supervisor~ Proficient in securely and accurately handling high volumes of cash transactions ~ Act 33/34 Security Clearance ~ Licensed to carry firearm


Ø  Recognized with 5 Yes You Can Customer Service Awards, 2008-present

Ø  Earned 2 Customer Service Awards, 2006-2007

Ø  Received 15 Customer Service Awards as well as 2 We Care Awards for Loss Prevention during 5 years with JC Penney

Ø  2-time Allstar Sales Award winner


Career Track


Sales Associate, Kohls-Gibsonia, PA                                                                                2008-Present

Facilitate sales and provide quality customer service for Men s Department, with additional responsibilities for cashiering and inventory stocking

Member of A-Team, a community focused group supporting events benefiting varied organizations


Sales Associate, Macy's at Ross Park Mall-Pittsburgh, PA                                                     2006-2007

Provided superior customer service, cashiered and restocked for Home and Shoe departments


Assistant Manager, Dollar General-Penn Hills, PA                                                                           2006

Demonstrated strong leadership skills and sharp business acumen in managing broad areas of operations, from staffing, training and scheduling of employees to bookkeeping, banking, inventory control, restocking, and customer service


Evening Instructor, Bartender School of Pittsburgh-PA                                                                   2005

Presented classroom instruction in interfacing with public, preparing drinks, complying with legal responsibilities of bartending, and setting up/maintaining bar


Games Teacher, Waldorf School of Pittsburgh-PA                                                                 2004-2005

Taught gym class and facilitated training classes for multi-school athletic event as well ordered and maintained equipment

Concurrently spearheaded secondary program, with focus on designing curriculum customized to grades 7-9 age group


Senior Sales Associate, JC Penney Ross Park Mall-Pittsburgh, PA                                        1989-2004

In addition to sales and customer service responsibilities, successfully trained new hires, cashiered and restocked merchandise




Bartender Certification, Bartender School of Pittsburgh; 2004

Teachers Certification, Carlow University-Pittsburgh, PA; 1989

BA, History, La Roche College-Pittsburgh, PA; 1988

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