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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx ~ abc@xyz.com

career profile

         superior investigation, research, and analytical skills - handle multiple projects utilizing solid deductive reasoning, conflict resolution, negotiation, problem sensitivity, settlement evaluation, and complex decision-making. excellent ability to digest and analyze large volumes of complex information, identifies key points, and distills information that will impact the client.

         strategic client relations and networking skills - develop positive partnerships with staff, clients, and multi-functional professionals, remaining focused on securing favorable outcomes for clients and achieving established goals and objectives in team-oriented environments.

         motivated, focused, and analytical - maintain high standards of quality and productivity to promote expedient multi-phase project management within established deadlines while pursuing ongoing business development.

 

claims adjustment / investigation / damage assessment / estimates / property evaluation

written & verbal communication / settlement negotiation / witness interviews

professional experience

  demonstrate the leadership qualities necessary to receive promotion from represented processor to personal lines adjuster, and then also unrepresented bodily injury adjuster.

senior claim adjuster, 08/1995 c present
allstate insurance, houston, texas

         investigate and assess damage to property and create or review property damage estimates.

         analyze information gathered by investigation, and report findings and recommendations.

         interview or correspond with agents and claimants to correct errors or omissions and to investigate questionable claims.

         analyze, and determine the extent of insurance company's liability concerning personal, casualty, or property loss or damages, and attempt to effect settlement with claimants.

         review police reports, medical treatment records, medical bills, or physical property damage to determine the extent of liability.

         interview or correspond with claimants, witnesses, police, physicians, or other relevant parties to determine claim settlement, denial, or review.

         negotiate claim settlements and recommend litigation when settlement cannot be negotiated.

         correspond with or interview medical specialists, agents, witnesses, or claimants to compile information.

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education

olivet nazareen university, bourbonnais, illinois
associates degree in business administration, 2001

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activities

employee council committee

customer experience committee

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