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Stephanie Palma

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

Social Security Number:

Citizenship:

Veteran s Preference#

 

Vacancy Announcement:

Job Title:

 

 

 

CORE COMPETENCIES

 

Administrative Support, Reception, Client Services, Reports Management, Confidential Document Handling, Telephone System Management, Message Delivery, Procedural Compliance, Process Optimization, File System Organization, Copying/Collating, Office Equipment Operation, Personnel Supervision, Arranging Travel, Regulatory Compliance, Drafting Meeting Minutes, Preparing Time Cards/Overtime Requisitions, Developing Templates, Vendor Management, Fund Monitoring, Tracking Inventory, Multi-tasking, Problem Solving, Administrative Troubleshooting, Communication, and Customer Service.

 

PROFESSIONAL EXPERIENCE

 

12/2007-Present

Office Automation Clerk

Customs and Border Protection U.S. Border Patrol

El Centro, CA

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Strategically served as Clerk for the maintenance department and backup for a Mission Support Specialist. Effectively handle high-volume incoming phone calls to maintenance department, as well as taking and delivering detailed messages to all personnel. Successfully oversee travel arrangements, from booking hotel reservations to preparing travel orders for maintenance training, ensuring compliance with all federal travel regulations. Responsible for handling a variety of reports, including weekly activity reports, overtime reports, fence breach reports, and minutes of meetings. Efficiently prepare all time card and attendance reports for on-leave or in-training personnel. Actively review all time sheets and overtime requisitions for accuracy and completeness, before submission to supervisor for signature. Proficiently developed spreadsheet templates to streamline administrative processes. Consistently maintain the highest levels of confidentiality and upholding the ethical standards of the profession. Capably create requisitions for supplies and services required by the Maintenance Department. Skillfully acquire quotes from vendors, ensuring best prices for supplies and services. Consistently ensure requisition compliance with the Federal Acquisition Regulations Manual. Actively track and monitor the Maintenance Department overtime funds, notifying supervisor of the available or negative balance. Responsible for monitoring inventory of all office equipment, heavy equipment and tools. Efficiently compile bi-monthly mileage report. Certified forklift operator.

 

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Stephanie Palma                                                                    Page 2 of 2

 

11/2006-12/2007

Caregiver

Imperial County In Home Social Services

El Centro, CA

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Skillfully handled a broad range of tasks on behalf of patient, from preparing nutritious meals and maintaining a clean house to washing laundry and grocery shopping. Efficiently paid bills, handled bank transactions and balanced checkbook for patient. Responsible for driving patient to doctors appointments and all other business appointments. Actively administered medications and monitored vitals, including checking blood glucose levels, measuring insulin injections and filling prescriptions.

 

09/2005-11/2005

Assistant Newspaper Carrier

San Diego Newspaper

San Diego, CA

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Actively ensured the completeness of each subscription, including all of the necessary inserts. Proficiently counted all newspapers before bagging to maintain the correct number for distribution. Consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

01/2003-02/2003

Office Assistant

Brawley Union High School

Brawley CA

Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx  May Contact:  Yes or No

Sharp business acumen and experienced in managing broad scope of operations, from filing paperwork and making copies to answering high-volume phone calls and running errands as requested. Facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

EDUCATION

 

Brawley Union High School

Degree: Diploma

6/16/2006

Achieved Perfect Attendance

Certificate of Improvement

Certificate of Recognition

Letter for a 3.00 or higher GPA

 

TECHNICAL SKILLS

 

Microsoft Office Suite, Type 55+ wpm

 

 

 

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