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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
results-driven manager eager to contribute expertise in
business development, operations management, fiscal administration, and human resources toward collaborating with a progressive organization in optimizing bottom-line performance
qualifications profile
accomplished leader with background spanning multi-million dollar store, regional, zone, and logistics manager as well as training manager and sales team leader ~ expertise in the chicago area market, with ability to capitalize on knowledge of competitor activities and consumer buying trends ~ consistent track record of success in driving sales and profit growth as well as boosting operational productivity and increasing customer satisfaction levels ~ motivating team builder who excels in building and directing high-performance staff ~ dynamic communication and interpersonal relation skills
ø led office depot store to rank as #1 store in back-to-school sales across region
ø successfully facilitated 6% imu increase, substantially boosting bottom-line profits
ø implemented strategies to ensure solid focus on delivering world-class customer service leading to 8.5% increase in csi rating
ø executed targeted theft prevention practices resulting in 1% shrink reduction
ø positioned store as highest volume christmas store in chicago territory, generating over $1m in sales; december 2004
ø steadily progressed with target over span of 3 years to assume logistics manager position with accountability for over $4m in inventory and $40m in storewide sales
ø achieved $200k sales increase in 2 years for taco bell
ø earned regional manager of the year; 1990
career track
store manager, office depot-evanston, il 12/97-10/04/03/05-
recruited to return to company to drive store operations, illustrating prior value as a key management team member; hold full-scope accountability for all aspects of operations, from staffing, customer service, sales, merchandising, and inventory control to buying, loss prevention, and administrative
store manager, sportmart-vernon hills, il 10/04-03/05
strategically re-deployed managers to maximize use of resources, increase productivity and boost bottom-line profitability
logistics manager, target-niles, il 03/94-12/97
rapidly promoted to serve as direct resource person for merchandise flow supporting $4m inventory and $40m in sales; additionally served as certified trainer
zone manger/store manager, taco bell-schaumburg, il 06/88-07/93
steadily progressed to assume increasing responsibilities ranging from store manager and market training manager to off-premise sales team leader as well as zone manager in charge of establishing and training licensees
education
hotel and restaurant management major; ohio state university as well as columbus technical institute (affiliated with michigan state university school of hotel and restaurant management)
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in management where my track record of success will support your performance. to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, i offer many years of progressive experience in the retail and food service sectors, with expertise spanning operations, sales/business development, team building/leadership, fiscal management, logistics, and customer service. over the course of my career i have managed operations generating multimillion dollars in annual revenue and have been recognized with numerous awards for achievements across revenue growth, imu increases, csi improvements, and shrink reductions. i excel in defining and implementing targeted strategies for boosting productivity and efficiency, staff performance and retention, cost controls, and bottom-line profits.
as an employee, you will find me to be a driven leader and collaborative team player leveraged to deliver immediate and long-term results for your company. i am confident that i could be a valuable asset and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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