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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000(xxx-xxx-xxxx abc@xyz.com

 

Career Objective

 

Solutions-focused, detail-driven professional eager to contribute proven Administrative, Business Support, Research / Instruction, and Client Relations talents toward optimizing operations of a progressive company.

 

Profile

 

Ø  Contribute sharp decision-making skills, excellent problem-solving abilities, and outstanding interpersonal relations and written / verbal communication talents to any professional role.

Ø  Demonstrate solid prioritization and multitasking skills, including quickly identifying and resolving daily challenges in a proactive and productive manner while maintaining exceptional professional work ethics.

Ø  Able to work outside normal business hours, i.e. evenings and weekends, as well as perform flexible, telecommuting activities.

 

Professional Synopsis

 

Member Services Representative, State Bar of California, San Francisco, CA                                 2006 C Present

 

Ø  Proficiently utilize various communications technologies to promptly handle client requests and effectively resolve organizational problems, including providing superior customer service to in-office clients.

Ø  Contribute solid technical skills toward accurately performing data analysis and interpretation of statistical reports, as well as provide billing adjustments and check disbursements in adherence to company regulations.

Ø  Support the training / development of incoming personnel, along with encouraging fellow associates to make decisions to reflect positively on customer satisfaction and company well-being.

Ø  Demonstrate outstanding organizational abilities instrumental in planning and coordinating high-profile committee meetings with executive-level management.

 

Client Relations Specialist, Tricore Reference Laboratories, Albuquerque, NM                                     2002 C 2005

 

Ø  Applied dynamic interpersonal relations proficiencies toward educating and advising clients regarding complex medical testing instructions, along with resolving laboratory-based issues as necessary.

Ø  Reported patient test results in strict compliance with patient confidentiality standards.

Ø  Efficiently performed essential data entry and recordkeeping activities to maintain an organized business environment at all times.

 

Phlebotomist, Northwick Park Hospital, London, UK                                                                          1999 C 2001

 

Ø  Expertly collected blood samples for pathology investigations within a high-volume healthcare facility, including assisting patients with communication and transportation needs while within the clinic.

Ø  Utilized superior managerial skills to successfully supervise independent clinic-based activities at general practitioner officers.

 

~ Additional Professional Roles Held ~

 

Data Entry Clerk, Casio Electronics Company Ltd., London, UK                                                          1997 C 1998

 

Volunteer Experience

 

Tutor, Project Rebound SFSU, San Francisco, CA                                                                           2006 C 2007

 

Ø  Provided college-level Math and English tutoring for students of academically diverse backgrounds by consistently employing resourceful teaching methodologies.

 

Clerical Assistant, Breast Health Center CPMC, San Francisco, CA                                                             2006

 

Ø  Utilized sharp administrative and technical skills to perform wide-ranging clerical duties and radiological film handling.

 

Phlebotomist / Donor Recruiter, Anthony Nolan Leukaemia Trust, London, UK                                              2000

 

Ø  Actively recruited the public to register as bone marrow donors.

 

Education

 

B.S., Electrical Engineering (Magna Cum Laude), University of New Mexico                                                  2005

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