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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
strong and assertive leader eager to contribute proven project management, art direction, organizational liaison, team building, and client relations skills toward maximizing a progressive company s success.
profile
ø dynamic people management abilities; expert at multitasking within deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
ø demonstrate sharp negotiations skills, excellent presentation techniques, strong interpersonal relations talents, and solid communication proficiencies; able to interface with all corporate representatives through to executive level.
ø able to build critical organizational relationships and secure professional networks.
~ education and technical proficiencies ~
bachelor of arts in graphic design depaul university
hardware: microsoft windows operating systems • mac operating systems
software: microsoft office / project • lotus notes • macromedia dreamweaver / flash
adobe acrobat / illustrator / imageready / photoshop
web languages: html • javascript • cascading style sheets • javaserver pages (jsp)
professional synopsis
hewitt associates, lincolnshire, il
customer experience architect 2003 c present
ø apply dynamic leadership talents toward directing wide-ranging creative efforts regarding the large-scale implementation of an hr-based outsourcing web portal, along with designing overall customer site experience and developing strategies to represent end-user perspective and ensure consistently high usability rates.
ø drive operational success by creating user-centered design templates to include process flows, module inventories, site maps, wireframes, configuration guides, and test plans / reports to streamline client processes.
ø demonstrate strong multitasking abilities toward collecting user profiles and task analyses, along with creating usability test wireframes, authoring / facilitating tests, and generating / presenting results and recommendations to stakeholders for further review.
ø actively liaise among business analysts to gather requirements necessary toward creating intuitive wireframes utilized for functional specifications, client sign-off, and page development.
ø maximize technical efficiency by conducting visual / functional testing of developed pages, as well as documenting key issues and providing resourceful recommendations to resolve diverse challenges.
project manager 2001 c 2003
ø strategically steered large-scale hr outsourcing web-based portal activities for high-profile fortune 500 companies, including overseeing a top-performing staff of 24 analysts, writers, designers, usability specialists, and developers with the conception-to-delivery process within a user-centered department.
ø created best practice methodologies and continuous business solutions to align with strategic corporate objectives, end-user documentation, and qa testing procedures, as well as conducting comprehensive project-based financial management efforts to ensure targeted projects were delivered on-time and within budget.
ø contributed solid research skills toward evaluating and negotiating cost-effective outsource work to vendors, along with recruiting, training, and managing varied resources to guarantee high-quality project standards at all times.
imc2, chicago, il
interactive art director 2000 c 2001
ø utilized superior recruiting proficiencies to build a highly skilled creative team which was instrumental in generating innovative concepts, executing complex designs, and completing projects on-time and within budget.
ø demonstrated excellent communication abilities toward presenting design concepts to clientele, as well as overseeing delivery and profitability of all interactive projects.
~ additional professional roles held ~
art director, marchfirst, chicago, il 1999 c 2000
art director, jtc advertising, chicago, il 1996 c 1999
graphic designer, thomas p. gohagan and company, chicago, il 1994 c 1996
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