xxx-xxx-xxxx 142-25 pershing crescent rd., #4h - jamaica, ny 11435 abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

results-driven regional merchandising manager eager to contribute dynamic business development, client servicing and closing talents toward actively supporting a progressive organization in optimizing operational and revenue performance as a key staff member.

 

profile

ø  offer extensive experience in the retail industry, with comprehensive hr and employee relations management background.

ø  exceptional skills in merchandising, buying, inventory management and loss prevention.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully recruits, trains/develops, mentors and leads top-performing teams committed to providing superior service.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

 

career achievements

ø  boosted stores sales volume to exceed $20 million, illustrating strong sales and operational management abilities.

ø  successfully increased sales volume by 12.8% in 3rd quarter and 6.2% in 4th quarter.

ø  designed and implemented stringent inventory control measures that effectively reduced loss from 1.6% to 0.9% in less than one year.

ø  relied upon to lend retail expertise in overseeing all aspects of 3 store openings.

ø  recognized by senior management for driving sales, providing exceptional customer service and developing a team of managers and sales associates.

ø  chosen twice as the winner of the words to live by award, at the managers conference.

 

professional experience

macy s c new york, ny                                                                                                       2007-present

regional merchandising manager

  contribute dynamic leadership skills in managing 18 stores, with full accountability for communicating merchandising opportunities and developing businesses through strategic site planning.

  build and establish key relationships and effectively liaise between buyer and planning office and stores.

  conduct comprehensive review and analysis of daily operations to ensure consistency of merchandising and presentation standards.

group manager

  maintained full accountability for $70 million in business while proficiently guiding a team of sales managers and merchandising managers, demonstrating exceptional project management and multitasking abilities in achieving operational goals and timelines.

  exhibited advanced communication skills in successfully recruiting, developing and managing vendor relations.

  ensured sales managers are properly educated on all procedures, policy and shortage awareness programs.

 

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john w. marshall                                                                                                                                    page 2 of 2

 

 

restoration hardware - long island, ny                                                                                2006-2007

general manager

  promoted superior service and exceptional customer satisfaction by providing a positive environment, promptly resolving issues and preventing escalation.

  spearheaded diverse managerial activities ranging from staffing, training and performance evaluation to driving sales through merchandise presentation, inventory management and external client-based services.

  efficiently planned and coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.

 

williams sonoma inc.                                                                                                          2004-2006

operations manager - mclean, va (2005-2006)

  relied upon to lend expertise in managing the logistical aspects of new store launches.

  concurrently steered personnel management, inventory control, p&l report and vendor compliance, further demonstrating ability to manage multiple functions.

  collaborated directly with buyers and inventory planners to maintain proper inventory level and assortment, sales generation and client outsourcing. 

general manager - washington, dc (2004-2005)

  actively mentored, motivated and trained employees, playing a solid role in supporting the development of top-performing team members.

  effectively planned, coordinated and facilitated sales floor operations and merchandising, with strong focus on optimizing productivity, efficiency and quality.

  proficiently developed and executed sales strategies and managed inventory, supporting enterprise-wide operations in maintaining financial integrity.

 

the gap inc. - metropolitan washington d.c.                                                                        1996-2004

general manager (1999-2004)

  exhibited solid leadership qualities in recruiting, hiring and training store managers, associate managers, assistant managers, sales and stock supervisors, and visual coordinators.

  applied hr talents toward educating managers in workflow planning, sales techniques coaching, instilling customer service standards, broadening product knowledge, and cross training in product classifications to capture additional sales opportunities.

  developed and supervised an outreach program for college students, encouraging students to consider positions in retail management.

associate operations manager (1996-1999)

  oversaw and supervised all internal operations and personnel activities.

  cost-effectively monitored controllable expenses, conducted inventories and maintained inventory records.

  contributed sharp business acumen toward defining and implementing policies to boost overall operational performance by training and evaluating store personnel.

 

prior experience

 

up against the wall - washington, d.c.

area manager

store manager 

assistant manager

 

education

degree in organizational management (in progress) - columbia union college (takoma park, md)

numerous training seminars - the gap inc.; completed leadership development, leadership for general managers, diversity training for the business world & time and motion evaluation in a retail environment