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yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                         xxx-xxx-xxxx

                                                                                                                                      abc@xyz.com

 

objective

knowledgeable and experienced business professional skilled in organization, personnel supervision, operations and analysis seeking to utilize abilities in a challenging role.

 

career profile

ø  extensive experience in departmental operations, staff management, administration and supervision.

ø  define, develop and execute operations to boost productivity and efficiency.

ø  self-driven, effective team player with strong decision-making skills.

ø  skilled manager well-versed in working under pressure.

ø  winner of awards and recognition for innovative revenue collection.

ø  m.s., transportation management.

 

professional experience

new york city transit authority                                                                                         1998 - present

station supervisor (2006-present)

       ensure station cleanliness and security.

       perform facility maintenance inspections.

       oversee station agents and cleaning personnel.

       provide customer service.

 

station agent (1998-2006)

       sold fare cards, provided travel directions and monitored station.

       reported problems to supervisor and collected statistical information.

       oversaw arrival and departure times of hourly employees.

       provided crowd control during special events.

       recipient of award for launching automated fare collection via metrocard vending machines.

 

prior background

case manager in human resources department for city of new york providing social services to hiv and aids victims, advocating for client housing, medical care and other services and inspecting client homes to ensure receipt of services.

 

education

state university of new york maritime college, bronx, ny

master of science, transportation management 2000

 

university of benin, nigeria

bachelor of science, geography 1985

 

yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                         xxx-xxx-xxxx

                                                                                                                                      abc@xyz.com

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity and am submitting my resume for your review. in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over 13 years of supervision, coordination, operations, leadership and organizational experience. to complement this background, i possess staff management, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

attachment

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