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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Results-focused Financial Executive eager to offer 20+ years of Banking Operations, Business Migration, Team Building, Sales / Marketing, and Client / Customer Relations experience, as well as proven specializations within Latin American markets and international business affairs, toward maximizing a progressive employer s bottom-line.

 

Profile of Qualifications

 

         Top-performer who analyzes individual consumer needs and recommends best financial products for specific goals.

         Expert banker who performs diverse financial transactions from foreign exchange / multi-currency investments and funds transfers to check processing, account management (opening / closing), and additional basic teller functions.

         Integral leader who builds top-performing teams to encourage low turnover rates and high levels of company loyalty.

         Ambitious self-starter who plans, prioritizes, and manages multiple fiscal tasks within deadline-driven environments.

         Fluent in English and Spanish languages.

 

Key Areas of Expertise

 

Operations Management                International Business              Team Building / Training                   Account Management

Bank Migration Processes               Regulatory Compliance             Client / Customer Relations               Invoices / Expense Control

 

Professional Synopsis

 

Citibank Latin American Consumer Bank, New York, NY                                                                                    2007 C 2008

 

Assistant Vice President of Operations

         Applied dynamic leadership talents toward directing comprehensive daily financial operations to include successfully managing all bank transition and migration processes from Banco de Chile to the Citibank platform.

         Expertly coordinated various international resources to ensure seamless business functioning at all times.

 

Banco de Chile (USA), New York, NY                                                                                                                             1993 C 2007

 

Assistant Vice President / Operations Manager

         Led a top-performing financial team responsible for servicing an international client base to include aggressively marketing and selling wide-ranging bank products and services (i.e. foreign exchange / multi-currency investments).

         Drove operations growth by recruiting, hiring, training, and evaluating a details-focused staff to achieve set objectives.

         Built profitable new relationships with customers while maintaining valuable existing clientele to include demonstrating strong presentation and consultation skills to generate substantial sales opportunities for continued marketplace dominance.

 

Operations Supervisor

         Strategically steered banking operations by managing a 12-member staff; interfacing between clients and personnel to assess individual consumer needs; and ensuring high-quality product / services satisfaction to guarantee solid business retention.

         Effectively performed funds transfers, check processing, account management (opening / closing) and basic teller duties.

 

Corporaci n Nacional Del Cobre, Inc. (USA), New York, NY                                                                            1987 C 1993

 

Freight Department Supervisor USA / Europe (Traffic Department)

         Optimized processing and payment of freight and expenses incurred by the office during transportations from the U.S. and Europe to Chile to include proficiently handling all responsibilities pertaining to managing inland freight (i.e. trucking companies, couriers), international freights (i.e. bills of lading, airway bills) and warehouse costs.

 

Freight Invoice Checker (Finance Department)

         Played a vital role in sustaining consistent business practices by receiving and managing invoices to include providing key approvals of scheduled payments and currency conversions to execute payments.

 

System Computer Operator / Telex Service Operator (Computer Department)

         Utilized broad scope of IT and professional services knowledge to perform daily reports administration, statistical analysis / monitoring, file maintenance / restoration, data management within IBM Systems 5/36 and AS400.

 

Professional Development and Technical Summary

 

Basic Computer Concepts                                                                                                                                New York University

Basic Accounting Principles                                                                                                                Spanish American Institute

Banking Operations                                                                                                                      American Institute of Banking

English as a Second Language                                                                                                   La Guardia Community College

 

Customer Service Training • KYC Training • Anti-Money Laundering Training

 

Microsoft Office Suite • Multiple Banking Systems • Internet Applications

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