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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Geographic Information Systems (GIS) Specialist
Profile
Remote Sensing (ERDAS Imagine) Advanced GIS (ArcGIS.9.2)/ArcIMS
Global Issues Geomorphology
A+ Certified IT/IS
System Strategy & Policy
System Analysis & Design Advanced
Networking
Computer/Network Security Database Management Systems
ASP.NET, Visual Basic (.NET, 6.0), Oracle HTML/PHP/SQL/JavaScript
Technical Training/Classroom Instruction Desktop/User Support
Operations/Administrative Management Communications, Writing, Documentation
Ø Proficient in strategically applying broad-scope problem solving methodologies spanning voice, email, screen-sharing technology, and team collaboration toward optimizing results; advanced analysis skills
Ø MS, Geography Candidate (degree pending finalization of Thesis requirements)
Ø BS, Electronic Commerce-Technology
Ø Recognized as Top Performer with Desktop Support Group at Environmental Systems Research Institute (ESRI) in productivity, efficiency, quality, and results
Ø Consistently surpassed all metrics assigned to position at ESRI
Ø Vast experience in researching technology, hardware and software to define optimal technology-driven solutions for boosting productivity and efficiency of operations
Ø Routinely relied upon throughout career to serve as Primary Technical, Support and Education Resource for staff as well as management team
GIS Experience
Desktop Support Analyst, Environmental Systems Research Institute-Redlands CA; 2008-2009
Provided expert end-user ArcGIS Desktop 9.x support through fluency in GIS terminology and top-tier research and analytical problem solving abilities in a time-sensitive, fluid work environment requiring high level of adaptability, sound judgment and strong decision making abilities
Actively collaborated with Analyst peers in troubleshooting complex technology issues and defining/ executing quality end-user/support solutions; consistently focused on delivering world-class client servicing and building productive relationships
Graduate Teaching Assistant, South Dakota State University-Brookings SD; 2006-2008
Contributed expertise in ArcGIS, ERDAS Imagine and related software applications as well as dynamic communication and leadership skills toward instructing and motivating students within a geography laboratory environment
Optimized student performance by promoting critical thinking skills and open discussion and capitalizing on personal software and Internet technologies research and education talents
GIS Intern, Brookings County-Brookings SD; 2007
Proficiently collected field data points using Trimble GPS for integration in IMS
Successfully created ArcIMS session with associated data layers utilizing a hyperlink layer to facilitate Brookings County Highway Department (BCHD) inventory project, including updating back-end Access database using HTML/PHP/SQL/JavaScript programming languages; presented BCHD with IMS interactive application including how-to tutorials
Adeptly updated county parcels, lots, sections, quarters, and associated map layers and created presentation-quality maps for diverse internal and external clientele
Effectively updated 9-1-1 information for local law enforcement agencies and additionally worked on Census 2010 address information project
Efficiently documented new/existing procedures targeted toward boosting efficiency and effectiveness
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Prior Technology Background
Web & Instructional Designer, Dakota State University (DSU)-Madison SD; 2005-2006
Spearheaded diverse website projects, from redeveloping information architecture and site structure for university website and redesigning departmental website for enhanced information delivery to building multiple departmental sites with complete reorganization of information and developing DSU Web Style Guide to increase conventional/intuitive site structure among all sites under DSU umbrella
Strategically increased site exposure through major search engines and directory listings
Combined technical proficiencies with leadership qualities to develop and facilitate MS FrontPage training program for both novice and advanced users
Manager, Information Technology, T&R Service/T&R Electric Companies-Colman SD; 2001-2005
Actively supported network workstations in newly integrated network environment; researched and recommended hardware/software business solutions and installed and integrated hardware/software on continuing basis for ongoing performance enhancement
Created user-friendly documentation for several distinct groups, including sales and engineering using diverse software applications
Played solid role in maximizing operational performance while containing costs through proactive communication with outside vendors on bids, contract work and recommendations
Manager, Information Technology/Marketing, Arizona Snowbowl Ltd-Flagstaff AZ; 1999-2001
Drove IT operations focused on marketing objectives; designed and launched corporate website to penetrate target markets through professional image/branding, quality information dissemination and civic/community development programs; instrumental to producing record-breaking season performance, 2000-2001
Efficiently created and maintained corporate direct mail/email campaign databases and facilitated production/delivery of online content items and lift ticket sales
Enhanced operational efficiencies through technology integration projects across several departments
Education
MS, Geography, South Dakota State University-Brookings; In Progress
BS, Electronic Commerce-Technology Track, cum laude, Dakota State University-Madison; 2003
Minors: Networking, Computer and Network Security, Computer Information Systems
Community Leadership
Prior Chief Instructor, Tae Kwon Do Club
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