yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                         xxx-xxx-xxxx

                                                                                                                        tracyle2@sbcglobal.net

objective

results-driven leader with expertise in operations, management, training, communications and it eager to contribute talents toward creatively supporting a dynamic organization.

 

career profile

ø  over 14 years of experience in operations management, communications, personnel supervision, documentation, customer service, problem-solving and public relations.

ø  skilled in interdepartmental coordination, design development, budgeting, financial projection and subcontractor management.

ø  effectively define, develop and execute operations to boost productivity and efficiency.

ø  skilled in microsoft office sharepoint service, microsoft office suite and visio.

ø  b.a. degree and certifications in crisis communication and leadership/management.

 

professional experience

cirrus health, dallas, tx                                                                                                   2003 - present

senior vice president, corporate communications

       direct new market development, company branding and image, internet and global marketing and contract and strategic alliance management.

       oversee departmental budgeting, vendor relations, market research and analysis reports.

       manage marketing campaigns, brands and events for up to 20 affiliates simultaneously.

       develop and maintain multiple websites and secured communication sites for various projects.

       implement communication platforms for customers and oversee official communication.

       coordinate company and affiliate events, correspondence, press releases and statements.

       introduced companywide sharepoint and customer relationship management platforms.

       control investor portal and group it security.

 

benny hinn ministries, grapevine, tx                                                                                    2001 - 2003

executive assistant/product fulfillment manager/project coordinator

       developed and implemented departmental budget, accounting, billing and invoicing procedures.

       coordinated travel, scheduled meetings, created presentations and developed communications.

       managed and trained departmental personnel and oversaw interoffice relations and support.

       performed inventory, maintained stock levels, managed product software and oversaw distribution.

       coordinated ministry product creation and worked with production and distribution organizations.

       oversaw direct mail campaigns to national and international customer base of more than 100,000.

 

prior background

regional supervisor for mcdonald s managing operations of four restaurants, overseeing budgeting, p&l and financial performance, recruiting, training and counseling staff, ensuring quality, customer service and cleanliness and implementing new product lines. served as project manager for construction and opening of multiple restaurants and developing and implementing companywide leadership training and marketing campaigns.

yyyyyy x. yyyyyy

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education

institute for crisis management, louisville, ky

certificate in crisis communication

 

michigan state university

certificate in nonprofit leadership and management

                   

university of north texas, denton, tx

bachelor of arts, psychology 1996

 

grayson county college, sherman, tx

associate degree 1992

 

mesa state college, grand junction, co, 1988

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy                                           0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                         xxx-xxx-xxxx

                                                                                                                        tracyle2@sbcglobal.net

 

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity and am submitting my resume for your review. in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive professional training and over 14 years of operations, supervision, communications, coordination, leadership and public relations experience. to complement this background, i possess staff management, analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

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