yyyyyy x. yyyyyy

5221 haras place #d0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive customer service background toward actively supporting the employer in optimizing performance.

profile

 

• motivated professional offering solid and progressive experience in customer service, banking support and sales promotion capacities.
• in depth experience in client-focused industries committed to delivering world class customer service.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer services interaction both in person and via telephone.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any job position.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
• received a bb &t perfect mystery shop award, for delivery of the perfect client experience.
• dynamic communication, organization, problem solving, and relationship management skills.

 

professional experience

 

administrative assistant mnb transportation service, llc.                                          2008-present

• sharp business acumen and experience in managing broad scope of operations, from payroll, invoice reconciliation and employment verification to scheduling drover routes, preparing business proposals and administrative support.

 

senior teller/certified teller branch banking & trust                                                           2006-2008

• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
• effectively managed a wide variety of banking functions, including balancing draws, processing deposits/withdrawals, selling financial products, and balancing atm machine.

 

supervisor/ scale operating technician eastern trans waste                                             2002-2006

• consistently facilitated the daily routing for a minimum of 30 company and independent drovers to locations across virginia and western pennsylvania.

 

front desk agent/pbx operator embassy suite and hotel                                                     1998-2001

• skillfully coordinated the registration and checkout of guests for a 198 room four-star hotel in the heart of uptown washington, dc.

 

sales associate service merchandise                                                                                   1997-1998

• successfully steered sales operations to generate high volume growth and revenue on behalf of company.

 

hostess/pbx operator hard rock caf                                                                                  1995-1997

• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction.

 

professional education

 

certified teller bb &t

      

diploma northwestern high school                                                                                           1991