yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

objective

results-driven sales and operations manager eager to apply dynamic business development, account management and strategic leadership skills toward actively supporting the employer in optimizing sales and profits.

 

profile

ø  offer over 10 years progressive experience in sales and operations, with comprehensive management background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

 

key career achievements

ø  expanded the new england region from 2 to 12 account executives and increased volume from 1mm to 15mm within 12 months at delta funding.

ø  won delta funding award for most improved region in 2004.

ø  achieved presidents circle in 2001 and 2002 and rising star award in april 2001 at bnc mortgage.

ø  recognized as the bnc mortgage top producer 4q 2001.

ø  at household finance corporation, won the regional founder s award and an award for high volume in 1996.

 

professional experience

us mortgage finance corp., hunt valley, md                                                                                   2008-2009

account executive

  contributed dynamic leadership skills in training, mentoring and motivating loan officers, playing an instrumental role in the development of top performing team members.

  launched new sales territory, with strong focus on optimizing productivity, efficiency and performance. 

  conducted comprehensive review and analysis of loan files for credit, appraisal and guideline qualification.

  strategically developed innovative direct marketing mailers instrumental too boosting market recognition and penetration and vital to driving competitive leveraging and business growth.

 

delta funding corporation, woodbury, ny                                                                                       2003-2007

regional sales manager

  built top-performing personnel vital to supporting enterprise-wide operations by strategically recruiting and effectively interviewing, screening and testing candidates.

  strategically planned and coordinated workflow to maximize use of resources while controlling costs and meeting customer needs.

  spearheaded diverse human resources administration activities ranging from staffing, training and performance evaluation to terminations and records maintenance.

  streamlined operations and boosted productivity by choosing an optimal office location for the processing center with maximum square footage usage.

 

 

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delta funding corporation, woodbury, ny                                                                                       2003-2007

regional sales manager

-continued-

  controlled expenses and eliminated over purchasing and waste by creating a supply ordering system.

  demonstrated advanced communication and interpersonal relation skills in diplomatically resolving internal and customer service issues.

  reduced turnover while increasing staff performance through targeted trainings and encouragement.

 

bnc mortgage, irvine, ca                                                                                                                1997-2003

account executive, massachusetts

  actively collaborated in delivering quality new hire training instrumental to building top-performing team.

  successfully launched and operated a new sales territory, demonstrating sharp business acumen in steering broad-scope operations, from sales, prospecting and presentations to reviewing loan files for credit, appraisal and guideline qualification.

  strategically researched companies and attended trade shows and corporate events to identify and develop lucrative contacts for new business development.

 

household finance corp ii, brockton, ma                                                                                        1995-1997

senior account executive

  successfully contributed to business development by using proactive prospecting techniques to generate new customers.

  demonstrated dynamic communication skills in successfully facilitating up-sales to current customers.

  chosen to participate in management training program, due to exceptional performance and dedication.

 

education

bachelors degree in business administration, concentrations in sales and marketing - northeastern university, boston, ma, 1996

 

professional development/training

graduate/license - bob hogue school of real estate, sarasota, fl, 2008

graduate/license - florida mortgage school, tampa, fl, 2008

florida notary public, 2008

 

technical skills

ms word, powerpoint & excel; internet applications