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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
dynamic communicator • administrative professional • business support
productive, quality-oriented administrative professional eager to contribute exceptional business support, office management and interpersonal relation skills toward optimizing operations of a progressive organization.
profile
- offer solid and progressive administrative experience, including expertise in business support, office administration and customer service.
- demonstrate capacity to provide comprehensive support for all staff including report drafting, database management and account functions.
- adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- contribute proactive planning, developing, and implementing of sales campaigns and promotions to expand clientele base.
- proven ability to maintain the highest levels of confidentiality and upholding professional standard of ethics.
- technically proficient in microsoft word, excel, and power point.
key achievements
customer service
- provide individualized consultation to potential clients, educating them of company products, services and sales options.
- consistently ensure delivery of quality customer service vital to sustaining and growing accounts.
- effectively identify and capitalize on opportunities to penetrate and develop new client markets.
- actively process client requests in a timely and efficient manner, including created proposals, prioritizing workload, completing log books/records, and answered multi-line phones,
administrative support
- strategically scheduled high-volume appointments to maximize use of time and resources while meeting client needs.
- managed a broad range of legal and financial operations, including cash handling, financial approvals and contract processing.
- responsible for utilizing assessment and prioritization skills in determining follow up techniques for all client requests.
professional experience
customer service representative/cashier deli name 2009
leasing consultant wildhorse estates 2007-2008
dispatcher/receptionist a.s.i sterling security 2004-2007
office coordinator unlimited maintenance services 2006
professional education
coursework in business administration university of phoenix san francisco, ca date
security certificate job corps san diego, ca 2001
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
dynamic communicator • administrative professional • business support
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in an administrative capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience in business support, office administration and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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