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yyyyyy x. yyyyyy

▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪

xxx-xxx-xxxx ▪ abc@xyz.com ▪


driven business professional seeking a challenging position in management, where expertise in accounting, employee supervision, and client services will prove instrumental to company success.

career profile

 

  • offer eleven years progressive management experience; specific expertise in business operations, accounting services, and project supervision.
  • managed broad scope of operational activities including oversight of all facility/property aspects from bookkeeping to operations; oversight of employee tasking and accountability; oversight of budget management, practices, and policies; oversight of customer service practices and policies; oversight of contracts.
  • effectively identify and capitalize on opportunities to penetrate and develop clientele.
  • effectively apply sharp business acumen, strong problem-solving skills and cost-effective strategies, along with exceptional written and verbal communication skills, to promote company values and increase revenue.
  • consistently ensured delivery of quality customer service vital to sustaining and growing loyal client base.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations to ensure superior client service.
  • track record for identifying problems and consistently delivering effective solutions.
  • proven ability to blend solid leadership experience with strong negotiation abilities, outstanding organizational skills, and successful relationship management techniques.
  • effectively hired, trained, developed, and supervised bank staff with responsibilities from employee scheduling and performance evaluation to account troubleshooting, customer service, and client retention.
  • technical expertise in microsoft word, excel, powerpoint, and quickbooks.

professional experience

 

controller/property manager 2 & 17 self storage, llc.                                                                                        2005-2008

  • sharp business acumen and experienced in managing broad scope of operations, from accounts payable and receivable, collections, monthly sales tax payments, billing, monthly reports, and over 500+ contracts.
  • solid experience in targeting and managing facility advertising, marketing initiatives, and vendor relations.
  • consistently ensure delivery of quality customer service vital to sustaining and growing business.

 

manager health net federal services, inc.                                                                                                                             2000-2003

  • successfully supervised all beneficiary enrollment procedures for tricare military health insurance program.
  • effectively managed the transfer of beneficiary plans from out-of-state, provided eligibility status to medical caregivers, and completed weekly status reports.
  • consistently supplied benefit information and claim support to customers, ensuring a quality service experience.

 

manager samuel hoffman's deli/restaurant                                                                                                           1997-2000

  • effectively hired, trained and directed personnel and actively collaborated in operational functions such as scheduling, employee training, benefit packages, vendor relations, and customer service.
  • managed broad scope of accounting/finance activities including accounts payable and receivable, payroll, and monthly financial statements.

education

 

masters of business administration in marketing university of phoenix                                               2001-2003

ba in business administration walsh college of accountancy and business administration           1994-1996

general education credits oakland community college                                                                             1991-1993

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