efficient, detail-focused team player eager to contribute proven administrative / operations support, customer service, and organizational talents toward optimizing a progressive company s success.
ø contribute sharp decision-making skills, excellent problem-solving abilities, and outstanding interpersonal relations and written / verbal communication talents to any professional role.
ø adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
ø skillfully interface with all levels of company personnel through to executive level.
~ education and technical proficiencies ~
bachelor of arts in business management (in progress) saint leo university
extensive business-related coursework hawaii pacific university / pace university
microsoft office (word, excel, powerpoint, outlook) • quickbooks • lotus notes • types 60+ wpm
ø drove organizational efficiency by coordinating administrative efforts with a top-performing executive assistant, including providing multi-line telephone operations, appointment scheduling, data entry, and mail distribution activities.
ø assisted executive-level management with the preparation of dynamic reports and powerpoint presentations.
ø strategically steered customer service efforts by utilizing exceptional interpersonal relations talents to promptly assist clients with wide-ranging account concerns, along with preparing accurate billing data for individual clients and effectively resolving business challenges as necessary.
ø maximized administrative success by efficiently performing various activities for executive-level management, including answering a multi-line telephone, maintaining filing systems, handling travel arrangements, and courteously greeting clients upon entering the office.
ø prepared annual company-wide (i.e. manufacturing, wholesale, and retail operations) inventory documentation, along with ensuring strict compliance with set organizational regulations.
ø expertly prepared large-scale corporate shipments, including performing invoicing, insuring, and quality assurance activities before goods were sent for distribution.
ø provided optimal customer service by greeting clients in an efficient manner, along with performing basic telephone and filing duties as required.
ø supervised the facilitation of business-oriented billing and records management in order to maintain a seamless administrative environment at all times.
~ recent supplemental experience ~
personal banker, bank @lantec, chesapeake va 2007 c present
bank teller / acting teller manager, heritage bank, city, state 2007
bank teller / acting teller manager, wachovia bank, city, state 2006 c 2007
~ seeking relocation to the bergen county, new jersey area ~
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