results-driven professional eager to apply strong sales, retail management, marketing,
and customer service talents toward actively supporting an employer in optimizing revenue.
dynamic leadership abilities; adept at multitasking within fast-paced, high-pressure sales environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
excel at identifying lucrative opportunities and defining targeted strategies for capturing new business, developing existing clientele, and attaining solid leveraging in highly competitive markets.
empower associates to make decisions to reflect positively on corporate well-being and customer satisfaction.
excellent supportive analytical, problem-solving, and team building skills.
achieved lighting showroom sales management certificate.
fluent in lao and thai languages; proficient in microsoft office suite, corel wordperfect, and internet applications.
~ education ~
bachelor of arts in business administration california state university, fullerton
ø exceeded $3-million annual sales plan through strategic marketing efforts and excellence in customer service.
ø recognized as department of the year and lighting showroom sales manager of the year multiple times.
drove business growth by actively recruiting and supervising top-performing associates to include leading strong training / development programs and sales-driven classes in coordination with corporate objectives.
expertly facilitated comprehensive inventory management practices to fulfill client needs, provide input to merchandising decisions with store management / buyers, and optimize loss prevention efforts.
ø achieved significant sales increases to include attaining numerous performance awards.
ø honored with top 10 companywide status three times throughout tenure.
formulated strategic business decisions based on analysis of regular sales summaries, along with successfully introducing innovative new products / services to profitably improve marketplace presence.
delegated tasks to allow individualized work-related confidence, while ensuring the completion of all sales and general business goals through the facilitation of valuable personnel evaluations / reviews.
led results-oriented training sessions for sales associates to maximize productivity and profitability.
utilized knowledge of diverse products / services to effectively handle client requests and resolve business challenges.
ø increased overall sales by developing critical referral networks and maintaining substantial retention rates.
achieved advantageous sales generated by building solid customer relationships and creating an appealing store environment through the implementation of profit-focused merchandise displays.
~ additional job history ~
accounting clerk, allee financial services, inc., anaheim, ca 1989 c 1990
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