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yyyyyy x. yyyyyy
10200 gandy blvd. north #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
- offer solid and progressive project management experience, including expertise within machine operations, fork lift functions, quality control, employee training, and customer service capacities.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- skillful at performing independently or within a team to exceed all operational goals and objectives.
- technically proficient in microsoft office suite, including word, excel, powerpoint, and project 2007.
professional experience
toll collector dept. of transportation 2009-present
- consistently ensured delivery of quality customer service vital to sustaining and growing customer satisfaction ratings.
administrative assistant susan doucet photography 2009-present
- actively handle a broad range of operations, including appointment scheduling and customer service.
trainer dept. of elections 2008-present
- effectively train pole workers in safety techniques and proper set up, running and shut down of election machines.
machine operator mac dermid inc. 2008
- utilized extensive knowledge of clean room, safety and housekeeping procedures to ensure compliance.
- tasked with setting up and running slitting machine, while managing quality assurance and production to customer specifications.
sales/leasing consultant carman dodge-martin mazda 2007-2008
- successfully steered sales and customer service operations to generate high volume growth and revenue.
rotary die operator wl gore 2006-2007
- actively served as key member of safety team, enforcing clean room, safety and good housecleaning practices.
- responsible for implementing work instructions, running rotary die machines and correcting quality/production issues.
printing press operator printpack inc. 1990-2006
- successfully set up and run 6 and 10 color flexographic printing presses
- consistently followed all iso, gmp s ppe practices and osha requirements.
- sharp business acumen and experienced in managing broad scope of operations, from directing assistants work duties and production operations to quality assurance and training new employee.
- skillfully operated fork lift, successfully loading and unloading material for shipping and receiving.
professional education
project management fundamentals, 2009
intermediate project management, 2009
administrative assistant fundamentals, 2009
delaware tech community college
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