Detail-driven Business Analyst eager to contribute significant technical talents, impressive academic credentials, and sharp project leadership capabilities toward supporting a dynamic employer in achieving business goals and objectives.

 

 

• Proficiency in system design and development, business modeling, data modeling, business requirements definition, documentation, issue management, and process re-engineering.

         Methodical and focused problem solver with a solid reputation for integrity, relationship-building skills, and commitment to quality control and client satisfaction.

         Outstanding organizational, multi-tasking, communication and prioritization skills; able to balance multiple projects simultaneously.

         Able to anticipate and swiftly resolve conflicts, elevate team morale, and maximize cooperation and efficiency.

         Exhibit adeptness throughout SDLC and proven skills in managing projects to successful and timely completion.

         Excel in analyzing industry standard open source applications, working with Liferay portal-based system, utilizing Selenium automated testing solution, and creating data flow diagrams and use case diagrams.

         Considerable experience in completing RFIs and RFPs for state bids.

         Championed implementation and configuration of OpenBravo ERP, ICAL (Calendar portal), and Pentaho reporting structure for numerous projects.

 

 

Master of Business Administration Degree in Management, University of North Alabama, 2007

Master s Degree, Computer Engineering, University of Hertfordshire, UK, 2005

Bachelor s  Degree in Computer Applications, University of Gujarat, India, 2004

 

Certifications:

-         CSM (Certified Scrum Master) 2008

-         PMP (Project Management Professional) in progress

 

 

Smart Online NC, 2008 to Present

Sr. Business Analyst / Architect

         Play an active role in strengthening quality, efficiency and customer satisfaction, vital to maximizing business and revenue growth.

         Create and submit quarterly market analysis reports to Board Of Directors.

 

Continued

 

 

Professional Experience continued                                                  Yyyyyy x. yyyyyy ~ Page 2 of 2

 

         Demonstrate exemplary technical acumen in identifying business and system requirements, and performing data modeling and business modeling.

         Leverage DITA (Darwin Information Typing Architecture) to author all project documentation.

         Successfully completed several projects on Liferay portal system and prepared extensive documentation such as FAQ s and user manuals.

         As Business Architect, direct, supervise and manage daily efforts of architecture department.

         Analyze industry standard open source tools such as Open Bravo, Ical, Open X, Trac and Toko CMS for employer as well as external clients, and prepare IEEE compliant documentation for each of the tools.

 

IBM, Virgin Island, 2007 to 2008

Sr. Business Analyst

         Participated in preparing in-depth project plan, conducting user acceptance testing, and attending meetings with Sr. Application Architect and managers to scrutinize process plans, business process, and functionality.

         Assembled Functionality Test Plan and Integration Test Plan to ensure quality control of business application.

         Resourcefully utilized BPEL (Business Process Execution Language) architecture for large code base, significantly enhancing error tracing and bug resolution.

         Automated, expedited and streamlined unit testing, system testing, load balancing and test case development via Selenium.

         Deployed and configured Trac ticketing system to effectively track all major projects.

         Replicated multiple node testing and node failure alerts during development of automated test cases. 

 

Xilinx Inc., London, UK, 2004 to 2006

Business Analyst

         Contributed to information gathering and analysis, documenting functional and business requirements, authoring test plans and cases, and designing requirements templates and process templates for various project phases.

         Served as Team Lead and charged with initiating, planning, executing, monitoring, and finalizing project phases.

 

Infosys, India, 2002 to 2004

Logistics Analyst

         Spearheaded process development, gap identification in existing processes, and preparing training modules for new process development and implementation.

         Exercised dynamic multi-tasking abilities to manage several clients concurrently on a global scale, consistently adhering to project timelines, budgets, and documentation requirements.

 

 

Business Software: Word, Excel, PowerPoint, Access, Visio, SharePoint, Outlook, Project

Architecture Tools: UML, DFD, use cases, DITA, IEEE requirements templates, Agile Trac tool, Pentaho Reporting, OpenBravo ERP tool, Ical, RT ticketing system

Programming/Languages: Java, C, C++, XML/XSL, UML, PL-SQL, JavaScript.NET, HTML, JSP, Servlets

Technologies: JDBC (Java Database Connectivity), Web Services, SOAP, WSDL

 

 

 

 

 

 

 

 

Date

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a business analyst capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As indicated in the accompanying resume, I bring to you over 5 years of related experience, outstanding talents in identifying and implementing process improvements, and dynamic abilities in quality assurance and testing. In addition to superb technical acumen, I bring to you a strong ability to lead project development staff in displaying performance and productivity excellence. To further complement these qualifications, I offer solid organizational, critical thinking, and prioritization skills which are essential as a business analyst.

 

As a dedicated contributor to your organization, you will find me to be a driven professional committed to supporting you in achieving your objectives through superior client relationship management and a proactive work ethic. I am confident that I could be a valuable asset to <insert name of company>, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy