career objective                              

results-driven sales and operational management executive eager to contribute superior analytical aptitude, sharp business acumen, and problem-solving skills toward supporting the employer in maximizing revenues and profits

profile                                                

ø  offer numerous years of progressive sales and p&l management experience with expertise in market research and analysis, strategic planning, financial administration, new product and service system implementations, and business development

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention, increasing revenues, and expanding market share

ø  effectively identify and capitalize on opportunities to penetrate and develop markets in constantly evolving environments; proactively monitor industry trends and developments, including competitive services and marketing activities

ø  track performance indicators to adjust resource allocations as appropriate, implement process improvements, cost controls, and inventory / category management techniques

ø  build, train, and lead top-performing support teams; strategically plan and coordinate workflow for optimal coverage while containing labor costs

ø  dynamic communication, presentation, negotiation, and relationship management skills; ability to cultivate critical, long-term business connections

professional experience                

quality placement authority, llc                                                                                     2006 c present

executive vice president sales and marketing

• expertly drive all aspects of business development functions for $100m division of this full-service recruiting and staffing firm; consistently surpass revenue forecasts by 18-21%
• work closely with business partners to increase revenues while minimizing operating costs
• pioneered marketing initiative including web site launch, sales collateral development, and creation of high-level sales presentation strategies
• built and led sales and leadership team responsible for providing exceptional customer service and implementing new client relations programs

 

doherty employment group, inc.                                                                                         2004 c 2006

area vice president

• successfully grew staffing, human resource outsourcing, payroll, and recruiting services start-up from the ground up and generated $30m in revenues within first two years of operations
• established effective business strategy and enterprise-wide standardized corporate sales presentation
• recruited, trained, and managed 28-member leadership team responsible for directing 1500 employees throughout illinois, indiana, and ohio
• negotiated office lease, purchased furniture and office equipment, and coordinated phone and computer access

 

continued

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g&k services, inc.                                                                                                              1995 c 2004

general manager, chicago market (2002 c 2004)

• in recognition of outstanding performance, steadily progressed within this leading provider of branded identity work apparel, facility services, and uniform service programs to attain ultimate position responsible for $120m region with three distribution centers, processing plant, and two sales teams
• served as mentor and trainer for local management team of 12 with 280 associates; hired and developed three new department managers
• managed the successful integration of two recently acquired competitors and retained customer base; designed new local sales structure achieving 104% of sales plan
• improved customer retention by 11.5% to 93.5% and turned around underperforming business sector
• prepared profit plan and marketing strategy resulting in 10% growth and 100% profit growth over previous year, increased gross margins by $1.8m with 11.8% improvement over previous year, and earned 135% of growth objective foal for 2003; granted spirit of excellence award

regional director, major account sales (2000 c 2002)                                                                         

• hired, trained, and oversaw major account representatives across seven-state region; additionally developed major account selling channel field training program and activity standards adopted company-wide
• supported general managers and sales teams in vendor evaluation, strategic selling, and client acquisition efforts
• created and instituted regional marketing and business plans responsible for improving financial performance by 126% over prior year despite unstable market conditions

general manager, plant justice, il (1998 c 2000)         

• proficiently developed and implemented profit plan, managed marketing efforts, and administered budget for $15.5m chicago market
• attained 18% profit margin against 8% ly margin and achieved 17% revenue growth compared to overall corporate growth rate of 9%; named to corporate honor roll for outstanding performance in operating profit

branch general manager, elk grove village, il (1996 c 1998)                                                              

• entrusted with full responsibility for $7.5m division; generated 43% revenue growth and 86% profit growth in first fiscal year
• hired and mentored four managers receiving internal promotions

service manager, west chicago branch           (1995 c 1996)                                                               

• effectively managed $2.8m branch, played an integral role in opening new dc, and recruited, hired, and trained new staff members; granted spirit of excellence award

 

~ prior background information available ~

education                                           

almeda university

bachelor of arts in business management

 

western illinois university

studies in business management

 

american university        

executive management institute