Performance-driven professional with excellent customer service, organizational, and analytical strengths eager to contribute to the success of a progressive organization.

 

 

         Outstanding multi-asking, negotiating, and communication skills; fluent in Arabic.

         Display exemplary prioritization, problem solving, customer relations, and scheduling skills.

         Extremely versatile; quickly adapt to new roles, responsibilities, tasks, and environments. 

         Self-directed and dependable with reputation for professionalism, solid judgment, integrity, and a team player work approach.  

         Excel at cultivating and nurturing relationships at various levels within an organization.

         Proven capacity to process a high volume of work without sacrificing quality.

 

 

Lufthansa Cargo, 2008 to 2009

Contractor

• Applied strong communication and interpersonal skills toward cost-effectively negotiating rates with forwarders based on cargo capacity, destination market, density and volume.
• Established, nurtured and maintained cooperative and collaborative customer/forwarder relationships critical to maximizing loyalty, reliability and quality.
• Closely assessed capacity of desired flight as well as connections with shortest possible transit times when booking cargo to accelerate deliveries.
• Extensively partnered with co-workers and domestic and international customers to drive seamless cargo and logistics operations.

• Recognized by Regional Flight Control Supervisor as an incredible asset to any team, exhibiting flexibility, intelligence, and compassion .

 

Costco Wholesale, 2007

Marketer / Sales Associate

• Facilitated membership sales and provided existing members with special services and packages to strengthen relationship, loyalty, and subsequent revenue growth for Costco.
• Provided companies/vendors with money-saving opportunities to optimize account retention.

 

Swedish Covenant Hospital, 2006

Lab Technician

• Demonstrated sharp analytical strengths in conducting tests on blood, urine and biological specimens, preparing vaccines, and scrutinizing results of tests completed.
• Relied upon to perform critical and extensive maintenance of hospital laboratory equipment.
• Participated in inventory control and stocking to ensure consistently adequate supplies.

 

 

PharmD, Pharmaceutical Research (in progress), University of Illinois, Chicago, IL, 2008 to Present

Honors, Advanced Placement, International Baccalaureate (IB), William Howard Taft College Preparatory, graduated 2006