yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

service-oriented phlebotomy nurse seeking a challenging position where expertise in healthcare procedure, patient care operations and strong communication skills will prove instrumental to employer success.

profile

 

• dedicated phlebotomy nurse offering solid and progressive training in healthcare procedure, individualized patient care and family education.
• certified phlebotomist, trained in venipuncture, arterial puncture and skin punctures.
• in depth expertise in identifying critical situations and expediting quality patient treatment procedures.
• proven ability to blend strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies and cost-effective strategies, along with exceptional written and verbal communication skills, to the healthcare environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic patient services interaction both in person and via telephone.
• dynamic communication, organization, problem solving, and relationship management skills.
• technically proficient in microsoft office suite, including word, excel, powerpoint, and explorer.

 

professional education

 

degree in psychology and nursing university of michigan                                                          date

 

coursework in nursing baker college                                                                                         date

dean/president s list honors

 

certificate in phlebotomy greater horizon training institute                                                    date

 

associates degree/law enforcement certificate macomb community college                   date

dean s list honors

 

professional experience

 

bartender club 11                                                                                                             2009-present

 

bartender/server silver spur music house                                                                                   2007

 

bartender mario s of troy                                                                                                            2007

 

shift manager shapexpress for women                                                                                       2007

 

assistant manager everything but water                                                                             2005-2006

 

office administrator elite entertainment                                                                                    2004

 

server/hostess mutt & jeff s family restaurant                                                                  2003-2005

 

office manager all about hydraulics                                                                                   2002-2003

 

sales/purchasing associate panagon systems                                                                      2000-2002