Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
Telephone: (xxx-xxx-xxxx or ( xxx-xxx-xxxx
Highly successful and organized Manager with solid expertise in the Financial Services industry eager to contribute dynamic operations, team-building, and business development talents toward supporting a progressive company in optimizing performance.
Ø Significant knowledge of underwriting concepts, practices, methods and techniques.
Ø Offers extensive experience in quality control management, budget administration, business and statistical analysis, and risk management.
Ø First-rate abilities in training, coaching and leading teams to exhibit productivity and performance excellence.
Ø Excels in conducting market research and analysis to identify trends and outlooks.
Ø Outstanding blend of problem solving, project/program management, and decision-making skills.
Ø Displays a collaborative work ethic, expertise in planning, and a superior level of adaptability and initiative.
Ø Performs effectively under pressure; gracefully balances multiple priorities.
Ø Cultivates, nurtures, and maintains strong client relationships, consistently ensuring satisfaction.
EMR Loan Services, 2001 to Present
Assistant Vice President of Operations (2005 to Present)
Ø Apply outstanding leadership capabilities to train, coach and motivate team of 50 with an emphasis in delivering superlative customer service.
Ø Devise and implement highly-effective strategies to mitigate losses, identify trends in performance from large pool of loans, and maximize customer s credit history for sale to secondary market.
Ø Produce, compile and analyze historical and projected financial statements via Microsoft Excel.
Ø Play a lead role in identifying and documenting internal compliance data.
Regional RMBS Manager (2002 to 2005)
Ø Reconciled FICC Obligation Orders between Federal Wire Custodian and Books and Records System, consistently ensuring all settlement instructions were entered accurately into Clearance System.
Ø Expedited handling of Trust Receipts and Syndicate trades and verified all MBS Financing Transactions at Federal Wire Custodian were processed into Repo Collateral Protection.
Ø Generated weekly RMBS Whole Loans Dashboard, Break Summary Reports, and Outstanding Payable / Receivable Reports; distributed to relevant personnel to assemble final version for weekly meeting.
Ø Identified and reported spikes in break volumes to effectively control team management.
Ø Meticulously ensured reports were created and distributed within specified timeframes.
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Professional Experience continued
Processing / Closing / Post Closing Supervisor (2001 to 2002)
Ø Assembled and launched initial branch office with accountability for staffing, training, and revenue maximization; led team to generate $1M in first-year profits.
Ø Directed employees in processing Conventional and FHA/VA loans in a regional centralized environment.
Ø Spearheaded loan package administration from initial application to closing/funding, strategically monitoring and expediting appraisal, credit report, underwriting and document preparation.
Morgan Stanley Credit Corp., 2000 to 2001
Senior Lead Underwriter
Ø Exercised exceptional critical thinking abilities to analyze areas such as consumer credit, appraisals, income/asset verification, and revocable trusts.
Ø Successfully achieved and maintained 100% accuracy with regards to compliance, quality assurance, and productivity.
Ø Ensured delivery of superior customer service by promptly responding to and resolving processing, sales and closing issues.
Republic Mortgage Insurance Co., 1998 to 2000
Senior Loan Underwriter / Desktop Underwriter Trainer
Ø Effectively educated, trained and assisted brokers in use of Fannie Mae Desktop Underwriter software.
Ø Validated mortgage insurance loan file documentation, and contacted lenders requests for missing information.
Ø Held accountability for loan approvals and denials based on applicant creditworthiness, company policy, and guidelines.
Ø Leveraged excellent creativity and resourcefulness as participant in marketing activities; organized product selection, pricing, and programs to elicit maximum response and revenue growth, and formulated print and online marketing materials.
Portfolio Credit Manager, The Money Store (First Union), 1994 to 1998
Processor / Closer / Post Closer / Junior Underwriter, PNC Bank, 1990 to 1994
Bachelor s Degree in Finance, Kean College, Union, NJ 07083
Reverse Mortgage Certified
AS/400 ~ SAP ~ Calyx ~ Encompass ~ Byte ~ Microsoft Office Suite ~ Windows XP/Vista ~ SQL/SAS
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