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rohni nair 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
productive team player eager to contribute dynamic coordination, operations, customer service, administration, leadership and communications skills in a hospitality management role actively supporting a progressive organization in maximizing performance.
career profile
ø over seven years of experience in highly-competitive hospitality sector.
ø bachelor s degree in ____________.
ø record of progression to assignments of increasing authority and responsibility.
ø demonstrated competence in customer support and service.
ø exceptional communications and customer relations abilities.
ø adept in team recruitment, leadership, supervision and unit communications.
ø consistently meet/exceed revenue objectives.
ø oversee credit, scheduling, inventory and issue resolution.
ø knowledgeable in administrative procedures and policy implementation.
ø excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.
ø well-organized multi-tasker with exceptional interpersonal skills.
technology skills
microsoft office suite
professional experience
the cheesecake factory, city, state 2002 - present
front desk hostess, year - present
promoted to key position greeting and seating customers.
designated trainer (dt) and charged with orienting new front desk staff with company procedure.
service client requests to achieve customer satisfaction.
server, year - year
responsible for taking food and drink orders.
designated trainer (dt) charged with orienting new servers with company procedure.
ensured customer satisfaction on daily basis.
baker/cashier, 2002 - year
performed receipt and disbursement of cash, checks and credit cards.
designated trainer (dt) responsible for orienting new bakery and cashier staff.
education
fairleigh dickinson university, city, state
bachelor of science, major, 2008
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