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Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Address:  0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phone:  (xxx-xxx-xxxx  

Email:  abc@xyz.com

Citizenship:  United States of America

Social Security Number:  XXX-XX-XXXX

Veterans Preference:  5-points based on active duty in U.S. Armed forces

 

 

Core Qualifications

 

Project Management

Strategic Planning

Technology-driven Solutions Implementation

Performance Optimization

Crisis Management

Organizational Leadership

Productivity/Efficiency Improvement

Quality Assurance

Multi-Site Operations

Decision-Making

Written & Oral Communication Skills

 

 

Professional Experience

 

Pelco - Clovis, CA

Supervisor:  May Contact - Mark Fawcett xxx-xxx-xxxx

Hours:  40 per Week

Supplier Quality Manager; Salary: $74,000/yr; 3/2006-Present

 

Contribute dynamic leadership skills toward building, developing and implementing a Supplier Quality management group to ensure vendors comply with all policies, specifications and standards.  Innovatively design and manage a Supplier corrective actions system, vital to identifying the root cause of supplier product issues.  Demonstrate detail orientation and organizational skills in developing a containment plan for any non-conforming products, assisting in implementing a corrective action and monitoring effectiveness.

 

Boost throughput 67% by designing and implementing an inspection monitoring system.  Significantly improve equipment accountability and tracking 70% by facilitating and monitoring the redesign of Metrology.  Apply advanced communication skills toward building and establishing key relationships and liaising closely with production, engineering and manufacturing to collaborate on product improvement solutions.

 

Train, mentor and motivate Supplier Quality Engineers and Technicians, playing an instrumental role in the development of top performing team members.  Apply sharp analytical and critical thinking skills in conducting comprehensive review and analysis of data and identify strategies to maximize quality, productivity and efficiency, while controlling costs.

 

Exhibit strong managerial abilities in leading team and establishing a collaborative environment conducive to achieving high levels of employee retention and job satisfaction, directly resulting in superior customer service.  Relied upon to manage the daily operation for Return to Vendor (RTV), Receipt Inspection (RI) and Metrology.  Planned, organized and implemented a receipt inspection front end/back end database to collect the daily supplier product inspection data.  Serve as Project Manager for the redesign of the Quality Assurance and Product Support department intranet web interface, with full accountability for coordinating the collective efforts of both the graphic designers for the front end and the programming developers for the back end.  Ensure department employees are properly trained on Microsoft Office Excel and Access, blueprint reading, manufacturing processes, and proper use of measurement and gauging equipment. 

 

page 1 of 4

Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 2 of 4

 

 

 

Spearhead diverse managerial activities including training and performance evaluation.  Increase morale and productivity by developing and executing a goal-oriented system that enforced teamwork.  Redesign all active databases to be published on an Asp.net 2.0 intranet site through visual basic, utilizing SQL server tables, views and procedures.

 

 

Transportation Security Admin/Department Homeland Security (TSA/DHS) - City, State

Supervisor:  NAME, PHONE NUMBER

Hours:  40 per Week

Scheduling Operations Officer/Screening Manager; Salary: $71,000/yr; 9/2002-2/2006

 

As Project Manager for the planning and creation of an employee network database, oversaw all aspects of a project, instrumental to improving the communication and distribution of information by 85%.  In addition, managed the creation, implementation and maintenance of a Payroll Attendance Program, which accurately managed employee time and attendance issues, and decreased payroll errors 80%.

 

Further illustrating detail orientation and organizational skills, collected, analyzed, and summarized airport operational information into manageable and clear reports.  Improved efficiency within each department by proactively identifying issues within local departments and merging their manual systems into an electronic format.

 

Created flight schedule analysis, passenger flow analysis, staffing and attendance reports that are affiliated with the screening operation.  Exhibited dynamic communication skills in delivering a powerful presentation to the executive staff and screening management team.

 

Strategically planned and coordinated schedules of 1200 employees to maximize use of human resources while controlling labor costs and meeting company needs.  Worked closely with Washington D.C. headquarters, lead industrial engineer and area director on workforce requirements.  Also, collaborated with local industrial engineer and the South East area industrial engineer to identify the work requirements for the airports operation.

 

Promoted safety and security by administering, coordinating and supervising programs providing aviation security support.  Monitored screening procedures and ensures compliance of all regulations.  Cooperated with local law enforcement, county and other federal agencies to protect and secure airport functions.  Proficiently planned, organized, and coordinated the collective cooperation of Screening Assistant Federal Security Director s, screening managers, and schedulers to come together within a 3-day conference, entitled Best Practices , to work as a team and share operational ideas.

 

Built and coordinated an Internal Quality Assurance audit team to collect data and analyze operational effectiveness, with the goal of ensuring a consistency in policy/procedure compliance, monitor tracking systems, and solicit feedback for improvement.

 

 

Broward Sheriff s Office (BSO) - Ft. Lauderdale, FL

Supervisor:  NAME, PHONE NUMBER

Hours:  40 per Week

Deputy (Road Patrol); Salary: $XXXXX/yr; 1/1997-9/2002

 

Contributed research and critical thinking skills in supporting investigations with FAA, Broward County Aviation Division (BCAD) and other federal law enforcement divisions.  Conducted comprehensive inspections and evaluations to ensure compliance with the laws and regulations affecting airport security.  Served as Manager, Coordinator and Trainer for the bike patrol unit that patrols and actively maintains surveillance of any type of disturbance or security risks at the airport.  Handled all aspects of on-scene investigations including witness interviewing and crime scene processing including basic forensics and written reports.  Provided depositions/testimonies and participated in law enforcement proceedings.

 

page 2 of 4

Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 3 of 4

 

 

 

Performed on-scene investigations including witness interviewing, crime scene processing including basic forensics and written reports.  Thoroughly analyzed crime trends in the city and formulate operational plans for the resolution to deter crime.  Utilized traffic enforcement tactics in high crime areas to aid in the apprehension and identification of narcotic and burglary suspects.  Successfully coordinated with various communities in developing neighborhood watch groups in an effort to lower area crime rate. 

 

 

CompUSA - Deerfield Bch, FL

Supervisor:  NAME, PHONE NUMBER

Hours:  XX per Week

Computer Technician (Part-Time); Salary: $XXXXX/yr; 1/1999-4/2000         

 

Directly supervised a team of technicians, efficiently coordinated workflow and delegated assignments to optimize human capital and operational resources.  Identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.  Strategically defined, developed and executed customers hardware and software standards instrumental to boosting productivity and efficiency.  Applied IT expertise and solid communication abilities toward responding to customer inquiries and promptly troubleshooting and resolving issues to prevent escalation, integral to ensuring superior service and exceptional satisfaction.

 

 

Sony Professional Products Corp. (SPPC) - Ft. Lauderdale, FL

Supervisor:  NAME, PHONE NUMBER

Hours:  40 per Week

Lead Operator/Trainer; Salary: $XXXXX/yr; 6/1995-1/1997    

 

Maintained full accountability for the set-up, operation, and maintenance of the production surface mount and through whole equipment.  Appointed Training Coordinator for all new employees, playing an instrumental role in mentoring, motivating and developing them on production equipment.  Evaluated and implemented new training and quality control standards within the machinery production environment to maximize performance.  In addition, served as Quality Control Assessment Coordinator for produced products.  Directly supervised overall production to meet production schedules with a team of employees.

 

 

Circuit City - Ft. Lauderdale, FL

Supervisor:  NAME, PHONE NUMBER

Hours:  40 per Week

Sales Representative/Counselor; Salary: $XXXXX/yr; 6/1994-4/1995      

 

Demonstrated exceptional knowledge of home electronic components and devices including PC computers in effectively closing sales.  Educated consumers on technical and useful information about their products.  Supervised sales department on a daily basis, with strong focus on optimizing revenues.

 

 

Military Experience

 

United States Air Force - Panama City, FL

Supervisor:  NAME, PHONE NUMBER

Hours:  40 per Week

Avionics Technician; Salary: $XXXXX/yr; 8/1988-4/1994

 

Received a medal of meritorious service for military achievements.  Also, received a defense campaign medal for service in Desert Storm and Shield.  Personally selected from dozens of other airmen to work within a secured radar frequency test facility. 

 

page 3 of 4

Yyyyyy x. yyyyyy                                                  

Job Posting: JOB POSITION

Social Security Number: XXX-XX-XXXX                                                                                  page 4 of 4

 

 

 

Enhanced effectiveness of radar facility 20% by constructing several electronic devices.  Specialized in troubleshooting, repairing, and maintenance of F-16 Fighting Falcon aircraft avionics system.  Enhanced productivity 25% by planning, scheduling, and recording maintenance on the support equipment.

 

 

Education

 

Master of Business Administration - National University (Fresno, CA), 2009-Present

Bachelors of Science in Business Information Systems - National University (Fresno, CA), 10/2008; Magna Cum Laude & GPA: 3.84; 180 Units

A.A., Graphic Design - Broward Community College (Ft. Lauderdale, FL), 1994-2002; High Honors

 

 

Certifications/Training

 

Network+ Certification: Comptia

A+ Computer Technician Certification: Comptia

Advanced Computer Certification: Compaq, Toshiba, and Hewlett-Packard

Law Enforcement Certification - Florida Department of Law Enforcement (FDLE)

Advanced Law Enforcement Training

Case preparation and court presentation, Investigative interview, FCIC certification, DUI Standardized field sobriety testing, Narcotics identification and Bike Patrol certification

Trained in Transportation Security Administration approved software/tools

Sabre Staff Plan/Staff Admin, Regal Precisions TSA Staffing Model, and PMIS/ PIMS BI Tools

Instructional Techniques for New Instructors Workshop

Langevin Learning Services, 01/23-25/2007, 24 hours

Basic Supervisory Skills Training Program

Craig School of Business, CSU  12/12/2006

ASP.NET 2.0 Programming Using Visual Basic.net

Hands on Technology Transfer, Inc, 6/8/2007, 40 hrs

 

 

Professional Affiliations

 

American Society for Quality (ASQ)

Society of Manufacturing Engineers (SME)

Pinnacle Honor Society (National University)

 

 

Volunteer Activities

 

Volunteer - Toys for Tots

Member - Patriot Guard Riders

 

 

Key Projects

 

Payroll Attendance Program

Receipt Inspection Database

Metrology Database

RTV Database

Bonus/Goal Database

QA/Product Support Intranet Site

 

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