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Yyyyyy x. yyyyyy




Career Objective                             


Results-driven leader eager to contribute dynamic human resource management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member




Ø  Offer approximately 16+ years progressive human resources experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients, external contractors and related stakeholders


Professional Experience                


Willis North America                                                                                                      2004-2008

Employee Benefits (Researcher)


Willis of Missouri, Inc.                                                                                                   1992-2003

Human Resources/ Office Administration (2000-2003)

Office Manager  (1994-1999)

Executive Secretary (1993-1994)

Account Executive, Life and Health (1992-1993)


Career Highlights:


         Actively participated in Human Resources meetings and Interact with all disciplines and departments regarding Human Resources issues.

         Led and supervised in additional tasks such as enrollment of new employees, explanation of benefits, orientation, and reimbursements.

         Researched, analyzed and update employment policy and procedures, labor relations policies and procedures.

         Coordinated disabilities, Leave of Absences, Workers Compensation Cases, FMLA and Employee Verifications.

         Evaluated office production, revised procedures and devised new forms to improve efficiency of workflow.

         Established uniform correspondence procedures and style practices.

         Oversaw problem-solving and troubleshooting concerns regarding a variety of human resources and related issues.

         Liaised between several different departments in meeting Human Resources goals and expectations including, among others, wage and salary compensation reviews, payroll inquiries, and benefits administration among others




Mount St. Mary s College Los Angeles, CA

MS Counseling Psychology, Human Resources emphasis, Summa Cum Laude

BA Liberal Studies, Psychology minor, Magna Cum Laude                           





Claudia Cutter, PHR                                                                                            Page 2 of 2





Professional in Human Resources (PHR)

Society of Human Resource Management (SHRM)

Life, Accident and Health Broker License (Missouri)


Computer Skills                               


Microsoft Office: Word, Excel, PowerPoint, Outlook / Lotus Notes, Sharepoint, Access




         Established the Gerald L. Cutter Memorial Golf Tournament Foundation to fund scholarships at St. John Vianney High School.

         Developed local fundraising efforts in the St. Louis, including: St. Louis Children s Hospital, Open Door Animal Sanctuary and other causes of interest.


Volunteer Work                               


Volunteer for Visiting Nurse Association; Blue House Boutique for Hospice Nursing


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