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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



client-focused professional eager to contribute strong customer service, financial management and administrative support skills toward assisting the employer in maximizing performance.




  • offer over 7 years of solid and progressive experience within business administration, financial support and customer service capacities.
  • in depth expertise in analyzing, comparing and interpreting facts and figures quickly and accurately.
  • adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
  • skilled at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.


technical experience


microsoft office suite, adobe print shop, formaleasy, as400/oracle order entry systems, type 50 wpm


professional experience


senior customer service associate men s warehouse and tux                                                       2008-2009

  sharp business acumen and experienced in managing broad scope of operations, from sales assistance, client measurement, and customer service to style selection, paperwork and oracle data entry.

  successfully steered sales and customer service operations to generate high volume growth and revenue.

  consistently ensured delivery of quality customer service and clear communication vital to sustaining and growing clientele base.

  • actively collaborate in the development of floor concepts and maintaining visual merchandising requirements.


office manager steve petix formalwear                                                                                        2007-2008

  successfully built and led a top-performing office team vital to supporting broad-scope business operations.

  managed a broad range of administrative functions for vice president, including invoice preparation, inventory control, product purchasing, report preparation, budgeting, office equipment maintenance, and order entry.

  responsible for utilizing formal easy software program in tracking inventory delivered to 60 locations.

  consistently contribute to numerous operational functions, including visual merchandising displays, marketing material, vendor purchase management, inventory tracking and producing 2500 to 6000 tickets for warehouse operations.


assistant store manager afterhours formalwear                                                                        2002-2007

  • effectively grew sales staff from 50 to 100 and actively collaborated in human resource operation functions such as employee training, scheduling and evaluating performance.
  • actively collaborated in management functions, including team leadership, floor concepts, visual display merchandising, and sales direction.
  • responsible for providing exceptional customer experience through the quick handling of complaints and detailed education on all products and services.


professional education


bowling green state university bowling green, oh                                                                      1998-2002

bachelors of science in apparel merchandising, product development and marketing

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •










hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity in a (specific job title) capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include extensive experience in financial support, business administration and customer service operations. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, leadership, and relationship management skills.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.








yyyyyy x. yyyyyy

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