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xxx-xxx-xxxx yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com
yyyyyy x.
yyyyyy
results-driven entrepreneur eager to contribute dynamic operations management, business development and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance as a key staff member.
profile
ø offer extensive international relations experience, with comprehensive background in public relations and strategic development.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff and clients as well as us and international government officials and commercial development executives.
professional experience
global heavy lift holdings, llc 2006-present
director of middle-east operations; board member
contribute dynamic leadership skills in supporting all aspects of operations for a transportation logistics strategies entity registered with the defense logistics agency (dla).
build and establish key relationships and liaise effectively with government officials from foreign countries and all related industry and banking institutions.
proficiently develop m.o.u. and contract for developing overseas operations, with strong focus on optimizing productivity, efficiency and performance.
cantonian market inc. 2004-present
owner/operator
cost-effectively allocate, administer and manage all finances including the annual budget.
spearhead diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning and policies/procedures development, demonstrating exceptional project management and multitasking abilities in achieving goals and timelines.
efficiently plan and coordinate workflow, define staffing requirements and delegate assignments to maximize utilization of human capital and operational resources.
flag star bank 2002-2003
executive loan officer
strategically acquired new business leads thru networking, marketing and referrals to expand revenue streams, leading to increased sales.
effectively coordinated and facilitated entire loan process from inception to close and follow-up, providing exceptional services in order to gain repeat business.
proactively built and established key relationships and liaised with senior management, clients and staff.
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liberty home loans - troy, mi 2001-2002
loan manager
successfully contributed to business development by using proactive prospecting techniques to generate new customers.
promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
proficiently developed and executed loan management strategies supporting enterprise-wide operations.
tcf bank - brighton, mi 1999-2001
assistant branch manager
served a key role in driving sales growth by providing superior on-site and phone customer service in facilitating bank duties, responding to inquiries and troubleshooting concerns.
exhibited solid leadership qualities in training, mentoring and motivating employees, playing an instrumental role in the development of top performing team members.
strategically planned and coordinated schedules to maximize use of human resources while controlling labor costs and meeting customer needs.
education
bachelor s degree in management (in progress) - university of phoenix, graduating in 2009.
select business courses - university of michigan
associate s degree in science - henry ford community college
foreign policy activities
attendee/invitee - mefta (middle east free trade agreement) conference (london, uk), 2007
invitee/participant - the project on national security reform (pnsr) at hudson institute, 2007
professional affiliations
member - foreign policy association
member - detroit economic club
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