Operations Management          Team Building/Supervision      Customer Service

Administrative Operations        P&L/Cost Controls                   Resource Management

Warehousing/Distribution        Start-Ups                                  Performance Optimization      

Strategic Workflow Planning    Multitasking & Organization     Collaborative Teamwork

 

Ø  As member of UPS Management team, have played instrumental role in positioning Center as one of the State s Top Ranked Performers

Ø  Currently managing a staff of 40 warehouse/shipping associates and drivers

Ø  Consistently evaluate operations to successfully identify and execute strategies for enhanced performance, resulting in significant cost controls and improved efficiencies

Ø  Successfully launched, built and currently manage a small company, illustrating comprehensive knowledge of and skills in broad-range business operations

 

 

Manager/Dispatcher, UPS C Oliver Springs, TN                                                            2007-present

Effectively coordinate and direct  team of 15 warehouse/shipping staff and 25 drivers to ensure provision of world-class customer service

Strategically establish daily driver delivery routes to efficiently meet volume demand and cost-effectively utilize time and resources

Thoroughly analyze daily stats and trends in order to define and forecast operational requirements

Actively participate in weekly review meetings to evaluate performance, troubleshoot issues and determine targeted action plans for enhanced results

Proficiently work with multiple computer systems in facilitating daily operations

 

Owner/Operator, Big Orange Tree Service C Oliver Springs, TN                                     2001-Present

Demonstrate sharp business acumen in successfully managing a small business, with accountability for full scope operations spanning sales, marketing/advertising, customer service, administrative, P&L, purchasing, inventory control, and risk management

 

Biologist, Johnson Service Group/Tennessee Valley Authority (TVA) C Knoxville, TN             2006-2007

Subcontracted to support government agency EPA 316 study; analyzed impact of energy-producing facilities on aquatic ecosystems of lakes, rivers and streams by generating and evaluating data from waterways surrounding TVA facilities and provided management with quality reports of findings

 

Pressman, Mount Pisgah Print Shop C Oliver Springs, TN                                                         2001-2006

In addition to efficient press operations, effectively controlled inventory, provided superior customer service and served as company shipping specialist

 

Bachelor Degree, Interdisciplinary Studies, Tennessee Temple University; 2001

Graduated Cum Laude with 3.4 GPA

 

Leadership Workshops, Leadership Institute-Arlington, VA; concurrent with Tennessee Temple University

 

Ref, Little League and High School Baseball, Softball and Basketball; past 10 years

Volunteer Coach, High School Baseball; 2 years

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a new career opportunity as a (INSERT TITLE OF TARGET JOB) and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I am a versatile professional with skills in wide areas of business operations, from customer service and team building/leadership to administrative, business development and account management.  (You want to CUSTOMIZE THIS each time to highlight qualifications most relevant to your target).  I excel in planning and steering operations to maximize use of time and resources, control costs and boost bottom-line operational and financial performance.  Additionally, I am adept in identifying and implementing strategies to increase productivity and efficiency and am a motivating leader equally effective in independent and collaborative teamwork environments.  Complementing this, I graduated Cum Laude with a degree in Interdisciplinary Studies and have completed additional workshops/training through the Leadership Institute.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy