Versatile Administrative Specialist ager to contribute strong executive support, office management, and human resources expertise toward actively supporting the employer in optimizing performance.

 

 

         Solid experience in driving office operations with particular strengths in executive support.

         Outstanding expertise in calendar management, expense tracking and reporting, orchestrating meeting logistics, delivering top-notch customer service, and workload planning.

         Reputation for professionalism, communication skills, integrity, commitment to confidentiality, and a team player work approach.    

         Exercise discretion and sound judgment to adeptly handle a vast range of responsibilities, priorities, and distractions for management.

         Extremely versatile; quickly adapt to new roles, responsibilities, and environments.   

         Proficiency in common office software; competently create and manage spreadsheets, forms, and databases to meticulously track vital business information.

         Polished time management, forecasting, and interpersonal skills.

         Apply sharp planning abilities to develop policies and procedures, administer budgets, and establish best practices.

         Autonomous, confident and highly respected for problem solving and innovative thinking abilities.

 

 

Riteway Bus Services Inc., Milwaukee, WI, 2006 to 2009

Staff Coordinator / Terminal Assistant Manager           (2008 to 2009)        

Recruitment Coordinator / Executive Assistant             (2006 to 2008)

• Leveraged exemplary multi-tasking expertise to provide efficient executive-level support to Vice President of Operations/Owner of $3.7M company.
• Managed business correspondence, prepared presentations, and managed executive calendar.           
• Oversaw contract administration, organized special events, coordinated travel arrangements, and handled corporate agendas and itineraries.
• Controlled purchasing, developed and adhered to budgets, and spearheaded staffing activities.
• Conducted background checks, maintained employee files, and prepared conditional offer letters.
• Coordinated training programs for new/existing employees to obtain and maintain CDL (commercial drivers license), and provided counseling as needed.

 

Nova Services, West Bend, WI, 2000 to 2006

Program Director

• Administered truancy intervention program throughout Washington County Public Schools.
• Trained, mentored, motivated, evaluated and supervised program staff members.

 

Continued

 

 

 

 

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Professional Experience continued

 

• Decisively prepared contracts, devised program policies and procedures, and compiled statistical reports in accordance with regulatory requirements.
• Delivered informative presentations illustrating program features and benefits to school boards, Prevention Network Board, Rotary clubs and granting agencies to gain financial support and foster positive community relationships.
• Authored and submitted case summaries to Department of Social Services, District Attorney, and Criminal and Municipal courts.

 

Cedar Campuses, West Bend, WI, 2000 to 2001

Certified Nursing Assistant

• Demonstrated polished interpersonal and communication skills in administering direct patient care including taking vital signs, documenting health status, and adhering to strict policies and procedures for infectious disease precautions/prevention.

 

Washington County Youth Treatment Center, West Bend, WI, 1996 to 2000

Human Relations Specialist

• Steered daily facility operations by supervising students and staff, creating and enforcing school policies, developing educational programs, and providing training in behavioral management systems.
• Prepared and administered contracts, facilitated billing, and completed numerous and broad-scope reports.
• Counseled, motivated and empowered students to optimize well-being, academic achievement, confidence, and self-reliance.

 

 

Supervisory Management Program (in progress) C Moraine Park Technical College, West Bend, WI

         Chosen to tutor other students based on excellent academic performance and understanding of course material.

         Selected as an Advisory Board Member for curriculum development in community-based programming.

 

Associate s Degree C Moraine Park Technical College, Fond Du Lac, WI, graduated with honors