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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Retail Specialist
General/Multi-Unit Management ~ Sales/Business Development
Qualifications Profile
Proficiently drive broad-scope areas of multi-unit business operations ranging from human resources, customer service and merchandising to inventory control and management reporting; consistently steer operations to optimize operational and financial performance
Successful track record as a District/Territory Sales Representative; excel in defining, developing and executing targeted strategies to capture new business, grow existing accounts, diversify/expand revenue channels, and achieve competitive market leveraging
Hire, train and direct top-performing teams committed to superior customer service
Strategically coordinate and schedule employees to ensure optimal staffing practices, maximize use of resources, control costs, and meet customer and operational needs
Effectively implement policies, procedures and operational systems to boost productivity, efficiency, quality, and bottom-line profitability
Highlights
Ø Currently managing multi-million dollar annual revenue store; have reduced shrink from 3.5% to .55% for GB Shoe Warehouse
Ø Ranked #4 company-wide in converting satellite customers to cable, 2007; ranked #8, 2006
Ø Managed major retail accounts ranging from Macys, Rich s, Belk, and Rack Room to Nordstrom, Peebles, Shoe Show, and Houser Shoes; 1999-2006
Ø Grew business from $500K, 1999, to $6M+, 2004
Ø Rated Top Shipper by %, 2003; ranked #2 in 2002
Ø Directed merchandising for 25 Nine West brand stores including Robinsons-May and Bloomingdales
Career Track
General Manager, GB Shoe Warehouse-Greensboro, NC 2008 - present
Steer all areas of multi-million dollar in-store operations; effectively hire, train, schedule, and lead a dynamic 15-member team
Direct Sales Rep, Time Warner Cable-Greensboro, NC 2006 - 2008
Thrived in challenging door-to-door sales of 3 core cable products for high-profile company
Sales Rep, Cels Inc-Southeast Territory 2004 - 2006
Represented Chinese Laundry and On Your Feet shoe brands, selling to major Department Stores
Sales Rep, Nine West Group-Mid Atlantic Territory 1999 - 2004
Successfully sold women s shoe line to both Department Stores and Independent Retailers
Merchandise Manager, Nine West Group-Los Angeles, CA 1996 - 1999
Held full accountability for all merchandising initiatives for 25 stores carrying Nine West brand; managed initial and fill-in orders distribution and actively interfaced/collaborated with Floor personnel and executives to optimize sales
Academic Credentials
Bachelor of Arts, Bishop College-Dallas, TX
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