yyyyyy x. yyyyyy

country of citizenship: united states

 

 

date

 

 

re vacancy posting dtra-10-337

 

 

i am extremely interested in being considered for the above-referenced position with your organization, and am submitting my resume for review.  in advance, thank you for your time and consideration.

 

as demonstrated, i offer solid management/supervisory and leadership experience in client-focused industries, with responsibilities spanning broad areas of operations.  i excel in strategically planning, coordinating and steering operations and projects to optimize productivity, efficiency and cost-effectiveness and am well-versed in business practices ranging from marketing, advertising/promotion and fiscal administration/ budgeting to accounting/bookkeeping, inventory control, procurement, and supply chain management.  additionally, i excel in training, developing, coordinating, and supervising high-performance teams.  i am also proficient in statistical and data analysis and possess the solid decisionmaking and problem solving skills needed to maximize results. complementing this, i hold a bachelor degree in management, with a minor in marketing, and am adept in computer technology/software applications.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

philip davis

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy

country of citizenship: united states

 

 

core competencies
 

operations management, program management, project management, business administration, business development, strategic marketing, advertising, public relations, promotion, budgeting, general accounting/bookkeeping, inventory control, procurement/ordering, distribution/supply chain management, logistics, training, supervision, team building, scheduling, customer service, report production, quality assurance, regulatory compliance, policies & procedures implementation, interpersonal relations, communications, research, statistical/data analysis, decision making, needs assessment, problem solving, strategic planning, computers/technology

 
experience

09/09-current

mike's american grill

0000 xxxxxx xxxx , xxxx , xxxxx 00000-2629

supervisor: mike rainey; phone:xxx-xxx-xxxx; contact: yes

salary: $25k annual

hours per week: 40

dining room supervisor/server/food expeditor
rapidly promoted to steer dining room operations of $10m annual profit, top-performing restaurant, with responsibilities spanning overseeing/guiding servers, addressing and resolving guest issues and working in kitchen to manage quality, health/sanitation compliance and timely order expediting. actively collaborate with downstairs kitchen and prep area to maintain optimal food inventory levels. in earlier position as server, efficiently planned, coordinated and managed high-volume workflow to ensure delivery of quality customer service in a fast-paced, time-sensitive teamwork environment.

consistently maximized customer satisfaction through courteous service and solutions-focused problem solving; recognized with 10 commendations for superior service within 3-month period, resulting in quick promotion to dining room supervisor.

 

07/08-09/0000 xxxxxx xxxx , xxxx , xxxxx 00000
supervisor: marcos javier; phone: 703-717-0690; contact: yes

salary:

hours per week:
server
strategically increased customer loyalty by creating and implementing an innovative in-store guest reward program.  boosted market presence through collaborative development of internet presence using facebook and related media venues.  key player in campaigning for and launching karaoke night to further expand market presence and revenue channels. actively contributed to all areas of restaurant operations including office, kitchen and bar.  in office capacity, demonstrated sharp business acumen and administrative skills in managing bills, schedules, sales and related reporting, and e-communications. assisted management with overall cash balances and employee cash outs.  delivered effective new hire training programs using company standardized test and monitored performance.

earned gold star for signing up highest volume for guest reward program over 1-month timeframe.  recognized as top seller for routinely generating over $1k in daily sales.  earned 10 commendations for superior performance over course of 2 years a result of dynamic customer service skills. received commendations for role in positioning restaurant as most improved location district-wide, 4^th quarter.

page 1 of 3

 

philip davis                                                                                                                                page 2 of 3

 

01/08-06/08

circuit city
colonial heights, va

supervisor: n/a; phone: n/a; contact: n/a

salary:

hours per week:
customer service associate
successfully built and led a high-performance team of sales associates and customer service representatives.  strategically forecasted and administered budgets to maximize use of resources, contain costs and boost bottom-line profits.  proficiently managed inventory and order scheduling.

applied sharp analytical and problem solving skills toward arbitrating claims and complaints for optimal solutions.  drove opening and closing of daily in-store cash flow operations.

ensured compliance with company standards, leading to positive customer referrals and recognition with associate of the month award.  instrumental role in increasing overall quarterly sales by 15%. 

dates

learning resource center
1 hayden drive

petersburg, va

supervisor: marcia james; phone: 804-524-5397; contact: yes
salary: $15k annual

hours per week: 40

lab technician
served as university media and broadcasting department liaison, with responsibilities including efficiently supervising equipment and maintaining computer labs.  proficiently evaluated, facilitated and monitored computer repair, system and network troubleshooting, wireless implementation, and data backup and restoration service calls.  effectively installed/configured computers and printers servicing over 5k users.

concurrently planned, coordinated and scheduled events.  additionally collaborated in creating campus-wide print advertisements and banners.

.
06/2006-08/0000 xxxxxx xxxx , xxxx , xxxxx 00000

supervisor: arthur jones; phone: n/a; contact: yes

salary: $20k annual

hours per week:
local director

directed 18+ counselors in facilitating broad programs and activities spanning fun and fitness, indoor and outdoor games, team sports, nature, crafts, storytelling, sports festivals, talent shows, and supervised play sessions.  applied sharp project management skills toward planning daily lunches with county employees as well as creating daily plans and scheduling/coordinating field trips.

commended for dynamic performance in mediating situations with children and parents as well as productively interfacing with area directors and county staff.

 

dates
mount vernon youth athletic association
mount vernon, va 22121-0116

supervisor: kenneth johnson: phone: 703-666-9059; contact: yes
salary: volunteer

hours per week: 25
volunteer head basketball coach
excelled in coaching youth basketball, taking team to winning season through innovative practice routines and motivating leadership.  counseled adolescents in personal issues and actively promoted strong work ethic both in sports and academics.  efficiently coordinated game and practices schedules.  routinely communicated with area directors both in person and via email to collaborate in meeting objectives.  effectively maintained accurate, detailed player records.

 

 

philip davis                                                                                                                                page 3 of 3

  
09/03-12/0000 xxxxxx xxxx , xxxx , xxxxx 00000
supervisor: adriene johnson; phone: 703-765-3434; contact: yes

salary: $30k annual

hours per week:

customer service representative/courtesy clerk
earned multiple compensation increases and opportunity to maintain seasonal work concurrent with academic pursuits in response to talent for effectively responding to and meeting customer needs; promoted to customer service representative.  participated in daily management meetings to identify strategies for boosting customer satisfaction.  efficiently maintained in-store inventory and merchandising.  proficiently processed money orders, lottery tickets and returns as well as purchases/checkout.  consistently ensured compliance with general store maintenance and health and hazardous material handling standards.

commended for taking initiative to partner with local community activist in recycling unused bread and produce to feed over 100 elderly and homeless community members.

 
01/03-09/0000 xxxxxx xxxx , xxxx , xxxxx 00000
supervisor: joe mills; phone: 703-765-5518; contact: yes

salary: $18k annual

hours per week: 40

manager
entrusted with independently driving full-scope store operations, from sales, order processing and customer service to cash flows and credit card transactions; serviced hundred of accounts weekly.

education

 

virginia state university
petersburg, virginia us
bachelor's degree

earned: 5/2008
major: management
minor: marketing

key coursework: introduction to information systems; principles of marketing; international marketing; services marketing; strategic marketing; promotion management; marketing channels and physical distribution management; marketing research; product and price management; advertising; consumer behavior; organization and management; introductory accounting 1/11; legal environment of business; 

memberships: accounting club, marketing club, mass communications club, biology club

technical skills

 

windows apps; ms office suite; powerpoint; office equipment

volunteer activities

 

weekly volunteer, food distribution-united way; 2009-present

library assistant, administrative support; 2008

additional data

 

resourcefully funded college education with diverse self-driven operations including recycling textbooks online to major publishers as well as drafting/evaluating business proposals for small joint ventures