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yyyyyy x. yyyyyy

xxx-xxx-xxxx/909-592-9495 ~ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ abc@xyz.com

 

 

vice president of operations candidate

 

profile

 

administrator with country villa health services since 2007, with comprehensive knowledge of company facilities, day-to-day operations and long-range objectives as well as a continuing dedication to building a long-term career as a member of the country villa health services staff ~ consistent commitment to delivering quality resident care ~ well-versed in federal, state and local standards, guidelines and regulations governing long-term, intermediate care and short-term rehabilitative skilled nursing facilities ~ take the initiative to routinely participate in continuing education in the areas of health care management and regulatory compliance ~ sharp business acumen; expertly administer budgets/p&l, implement operational action plans/policies/procedures, drive business development initiatives, and spearhead programs to maximize efficiency, quality, competitive leveraging, and profitability ~ dynamic leadership, team building, cross-functional collaboration, and relationship management skills

 

ø  strategically hired rehab consultant physician to improve therapy services and collaboratively generate new orthopedic and related physician referrals through direct marketing, playing instrumental role in increasing census for los feliz facility

ø  launched quality improvement plans for food quality and dining enhancement programs

ø  have generated solid results in improving patient quality of life and cms quality indicator percentiles

ø  resourcefully institute culture change initiatives which have ranged from creating resident gardens and improving activity programming to eliminating overhead paging and boosting employee morale

ø  collaborated with vice president of operations in coordinating agenda/speakers for regional administrator meetings and company-wide certified nursing assistant council meetings; los feliz at

ø  partnered with vice president of operations in interpreting and analyzing customer satisfaction survey results to define and implement strategies for culture change at los feliz

ø  achieved zero deficiency survey at broadway facility; 2009

ø  earned 5 stars on cms rating system; 2009

ø  recognized with ahca award; 2009

ø  successfully reduced staff turnover from 90% to 24%; 2007/2008

ø  attained net income of 40% above budget profit; 2008

ø  volunteered as preceptor/trainer to 2 administrators in training; country villa

yyyyyy x. yyyyyy

career track

 

administrator, country villa health services                                              2007-present

country villa los feliz; 2009-present; country villa broadway; 2007-2009

promoted to manage full-scope areas of operations for 128-bed facility; focusing on boosting bottom-line performance through broad-scope strategies and initiatives ranging from introducing quality improvement plans and hiring new staff to building new physician relationships and increasing referrals

facilitate a collaborative effort in systematically and continuously targeting culture change

actively meet with hsag on weekly basis in order to effectively reduce/remove restraints in support of boosting quality of life and improving cms quality indicator percentiles

executive director, emmanuel healthcare and rehabilitation                                          2007

recruited to steer 3-building, 340-bed facility through bankruptcy and transition to new ownership, with focus on supporting staff and residents while working with regulatory agencies to ensure achievement of critical requirements in meeting resident and employee needs; offered 3 levels of care including skilled nursing facility, alzheimer s unit, and intermediate care facility

 

associate executive director, rehabilitation centre of beverly hills                2005-2007

co-directed operations of a high-profile, 150-bed skilled nursing facility specializing in short-term rehabilitation, with average 1.5k admissions annual; average daily medicare census of 90 patients

 

administrator, colonial manor healthcare, west covina, ca                                   2004-2005

administrator, sorenson convalescent hospital, whittier, ca                              2003-2004

yyyyyy x. yyyyyy

education

 

bachelor of arts, psychology, university of california-santa barbara

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