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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
homexxx-xxx-xxxx
abc@xyz.com
career objective
influential, results-oriented human resources specialist seeking to leverage extensive experience leveraging human capital in support of corporate profitability and productivity objectives.
profile
ø consistently contribute to improved productivity, cost effectiveness, operational enhancement, and profitability through leadership, strategic planning strengths, technical expertise, and sound understanding of human resources functions.
ø effective leadership skills honed through progressive roles within high-paced, demanding environments that required balancing of numerous tasks with varying degrees of priority.
ø excel in big-picture thinking while energizing teams and building consensus among disparate groups in order to make things happen .
ø reputation for strong work ethic, exceptional commitment to customers, industry knowledge, approachability and ability to get the job done by focusing on priority tasks, responding to sense of urgency and tenacious commitment to results.
ø technically savvy with expertise in microsoft office (word, excel, powerpoint, outlook, access) and hris applications, including peoplesoft, kronos, workforce central, and assetsii.
core competencies
project management |
employee relations |
team leadership & training |
program improvement |
performance evaluations |
employee assistance programs |
recruiting & staffing initiatives |
benefits administration |
problem solving & resolution |
compliance enforcement |
streamline systems |
payroll projections |
policy & procedure development |
corporate culture |
coaching & mentoring |
accomplishments
executed kohl s annual review process and satisfied average hourly rate (ahr) goal.
appointed district captain of payroll and scheduling software for kohl s, ensuring timely processing and monitoring of all activities.
held pivotal role as kohl s customer service trainer, engaging all aspects of relationship development to encourage business retention.
reduced turnover by 21% at kohl s and maintained positive 20 to 30 employees over individual hiring goal to fully match workload demands.
enforced full compliance for worker s compensation and osha regulations and met all payroll expenses for kohl s 2007 fiscal year.
appointed district trainer and merchant liaison for macy s after consistent performance captured recognition by management.
human resources
experience
kohl s department stores-columbus, oh 2007 to present
human resources / operations manager
administer diverse array of programs, policies, and procedures for more than 150 associates within $32m facility, including performance reviews, management, compliance, employee relationships, training and development, incentive, and management coaching.
conceptualize effective controls for management of payroll projections, productivity, and expenses in relation to business trends.
balance scheduled versus workload reports and edit vacation, holiday, and workers compensation data.
oversee analysis, maintenance, and communication of records, liability standards, and osha regulations required by law or local government bodies or other departments within organization.
partner with loss prevention to propel inventory and shortage control reduction while promoting atmosphere of open communication to resolve instances of internal theft.
management experience
kohl s department stores-brentwood, ca 2004 to 2007
merchandising assistant store manager
steered strategic merchandising initiatives and business growth to position store as number two in sales volume district wide while formulating specialized training and policies and procedures to maintain optimal service levels and performance.
aligned operational efficiencies with corporate objectives and introduced innovative solutions designed to trigger additional market interest.
delivered core training to executives on presentation standards and served as merchandising district captain, fielding all related inquiries; tested new merchandising approach for jewelry department and secured number three sales volume district wide.
facilitated opening of two new store locations out of state, adhering to strict schedules and timetables.
macy s department stores-various california sites 1998 to 2004
merchandising team manager (2003 to 2004)
boosted sales by 6% and reduced annual shortages from 2.2% to 1.8% while cultivating collaborative partnerships to drive sales and operational efficiencies.
motivated merchandising teams to develop visually exciting shop concepts, enticing layout and planograms, and persuasive visual setups that captured regional recognition from company.
spearheaded aggressive advertising set, markups and markdowns, and return to vendor merchandise, raising productivity standards to highest level in two years.
group sales manager (2000 to 2003)
successfully landed $22m sales goal and reduced execution times and shortage numbers by 2% through introduction of inventory preparation process and training and observation tool that dramatically increased customer service scores and credit solicitation.
established weekly retention goals and balanced staffing needs against budgeted workload.
cosmetic counter manager (1998 to 2000)
transformed underperforming french skin care line into high-revenue-generating channel with more than 500 customers and consistent 3 to 6% annual increase.
secured $2m in booked facials and key tanning product launch while devising network of strategies to increase market presence.
** *** **
further experience as merchandising team lead and sales associate for macy s.
education &
activities
university of phoenix-phoenix, az
bachelor of science in criminal justice administration (bscja)
certifications:
human resources relations
additional training:
conflict resolution & mediation
managing high performance
preventing sexual harassment
leadership & communication
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
homexxx-xxx-xxxx
abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
with nearly 15 years of experience contributing to human resource and management needs of major retail organizations, i have honed my skills for the express purpose of transitioning into a corporate role. it is with this expertise that i hope to prove myself invaluable to (company name) in the role of (role title).
in addition to a bachelor s degree, certification in human resources relations, and a results-oriented work ethic, i also can offer:
comprehensive understanding of human resource-related functions, including enforcement of regulatory compliance, policy and procedure administration, evaluations, corporate culture development, recruiting and staffing initiatives, and problem solving and resolution.
motivate and lead multidisciplinary teams to ensure productivity and morale in high-pressure situations centered upon process improvement.
proactively develop strategic alternatives that drive continuous improvement goals.
ensure timely completion of all projects within established schedules.
technical expertise in microsoft office (word, excel, powerpoint, outlook, access) and hris applications, including peoplesoft, kronos, workforce central, and assetsii.
specialized training in conflict resolution and mediation, managing high performance, preventing sexual harassment, and leadership and communication.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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