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yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
results-driven professional eager to contribute dynamic management, team-building and customer relations skills toward actively supporting a progressive organization in optimizing performance as a key staff member.
profile
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactively develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff, customers and external contractors.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
ø facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.
ø demonstrate outstanding problem solving and active listening skills; diffuse difficult customer situations with tact and ease.
professional experience
lukes apartment movers, jacksonville, fl 2003-2009
manager, driver & mover
contributed dynamic leadership skills in managing all levels of employees, with strong focus on optimizing productivity, efficiency and profitability.
strategically planned and coordinated schedules to maximize use of human resources while controlling labor costs and meeting customer needs.
proactively built and established key relationships and liaised effectively with senior management, staff and clients.
demonstrated prioritizing and multitasking abilities in achieving company goals and stringent timelines.
amaco gas station, long island, nj 2002-2003
night shift cashier
successfully promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.
exhibited advanced communication and interpersonal relation skills toward providing customer service.
flash publishing,
inc., istanbul, turkey 1998-2002
local reporter
proficiently developed and executed reporting strategies to support enterprise-wide publishing operations.
contributed dynamic performance skills in creating news broadcasts on challenging daily deadlines and in a high-pressure environment.
identified and established solid relationships with key community members.
traveled locally throughout istanbul, turkey and innovatively prepared, developed and wrote engaging and educational news stories.
education
bachelor s degree - university of ankara, ankara, turkey, 1999
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